Cleaning Supervisor (Team Leader)

HARRODS; Greater London; On-site; GBP 17,000 - 22,000; Full time

Job summary

HARRODS is seeking an experienced Cleaning Supervisor (Team Leader) to lead and develop the cleaning team within the iconic Harrods store in London. You will set high standards, motivate the team, and ensure a welcoming, safe, and immaculate environment for customers and colleagues.

The role involves shift work from 1:00 pm to 9:30 pm, five days over seven, including alternating weekends. You will be responsible for maintaining cleanliness, health & safety compliance, and contributing to a

Qualifications

• Experience supervising or leading a cleaning team.
• Experience in retail, hospitality, facilities management or commercial settings.
• Strong people leadership and communication skills.
• Proactive approach and ability to make decisions independently.
• Good knowledge of cleaning practices and health & safety requirements.

Responsibilities

• Lead, motivate and develop the cleaning team to deliver spotless standards.
• Maintain exceptional cleanliness across the store and public areas.
• Enforce health and safety practices and proper use of equipment and chemicals.
• Collaborate with store management to ensure smooth operations.

Skills

Leadership

People management

Communication

Time management

Health & safety

Job description

We're looking for an experienced Cleaning Supervisor (Team Leader) to lead, support and develop our cleaning team within one of the world's most iconic retail environments. You'll play a key role in maintaining exceptional standards across our store while motivating your team to deliver a safe, welcoming and immaculate environment for customers and colleagues every day.

Shift working hours are 1 pm to 9:30 pm, working 5 days over 7, including 1 in every 2 weekends.

What you'll gain in this role:

• Opportunity to lead and develop a dedicated cleaning team.
• Work within a prestigious and fast-paced retail environment.
• Ongoing training and development opportunities.
• Supportive management team and collaborative culture.

About the Role

You'll be an experienced Cleaning Supervisor, Cleaning Team Leader or Facilities Team Leader who enjoys leading people and setting high standards.

You’ll bring:

• Previous experience supervising or leading a cleaning team.
• Experience working in a retail, hospitality, facilities management or commercial environment.
• Strong people leadership and communication skills.
• A proactive approach and the confidence to make decisions independently.
• Good knowledge of cleaning practices, health & safety requirements and safe use of equipment and chemicals.
• Excellent organisation and time management skills.
• Flexibility to work the required shift pattern, including alternate weekends.

About You

You will be a strong leader with previous experience as a cleaning supervisor or team leader, ideally in a retail or commercial environment.

• Previous experience leading a cleaning team.
• Knowledge of cleaning methods, equipment and health & safety.
• Excellent communication and people management skills.
• Experience within retail, hospitality, commercial cleaning or facilities environments.