Cleaning Supervisor — Lead Team, Audits & Training Excellence

OCS; Ruthin; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Retail perks

Professional growth

Flexible pay

Job summary

OCS UK & Ireland is seeking a Supervisor to oversee cleaning staff, ensure high standards, and maintain a safe, hygienic environment across client sites. You will manage rotas, holidays, and performance, providing coaching and weekly audits.

The role requires prior supervisor experience in cleaning, strong IT skills, and excellent customer service. It offers a stable full-time pattern with early-morning shifts and opportunities for professional growth within a leading facilities management

Qualifications

• Right to Work in the UK.
• Previous supervisor experience in a cleaning environment.
• Good IT skills in MS Office.
• Desire to lead a team and oversee tasks.
• Excellent customer service skills.
• Able to work to deadlines and prioritise; flexible with working hours and days.
• Good attention to detail.

Responsibilities

• Overseeing and assisting with the cleaning of all areas within the cleaning specification (plus other ad hoc areas/duties, as required).
• Managing a small team, rotas, holidays, absence management within budget and performance management to achieve high cleaning standards.
• Delivering coaching/training, including health & safety, to all cleaning operatives and ensuring records are updated correctly.
• Conducting cleaning audits weekly and escalating areas of concern for support.
• Holding weekly team meetings and briefings to ensure clear communication.
• Managing stock orders and updating the stock management system and distribution to cleaning stores.
• Interacting with customers/clients and assisting them as needed, communicating at all levels.
• Planning high level and deep cleaning works as required.

Skills

Supervisory experience

Leadership

Customer service

Time management

Attention to detail

Flexibility

Tools

MS Office

Job description

OCS UK & Ireland is seeking a Supervisor to oversee cleaning staff, ensure high standards, and maintain a safe, hygienic environment across client sites. You will manage rotas, holidays, and performance, providing coaching and weekly audits.

The role requires prior supervisor experience in cleaning, strong IT skills, and excellent customer service. It offers a stable full-time pattern with early-morning shifts and opportunities for professional growth within a leading facilities management