Cleaning Supervisor

Manchester Arndale; Poole; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is recruiting a Cleaning Supervisor to lead on-site operations in Poole. You will coordinate a team of cleaners, maintain high standards of cleanliness and compliance with health and safety regulations, and report to the Site Manager.

You will train new staff, conduct inspections, liaise with clients, and ensure efficient use of supplies. The role requires proactive leadership, reliable punctuality, and strong communication to support on-site operations.

Qualifications

• The right to work in the UK is required.
• Experience coordinating a cleaning team in similar environments.
• Knowledge of COSHH and health & safety compliance.
• Experience training and induction of staff.
• Strong communication with clients and team.

Responsibilities

• Be the client and manager's main point of contact on site.
• Coordinate and drive a team on site while performing core cleaning duties.
• Assist with training and induction of new staff and maintain training records.
• Lead by example and follow safety procedures and method statements.
• Ensure cleaning tasks meet high standards and quality control.
• Conduct regular site inspections for quality assurance.
• Manage cleaning supplies and equipment and maintain them in good condition.
• Address operational issues and implement solutions for smooth operations.

Skills

People skills

Team coordination

COSHH knowledge

Staff training

Communication skills

Proactive and adaptable

Reliability and punctuality

Tools

Health & safety procedures

Job description

About The Role:

Working pattern

Holiday entitlement will be accrued on a pro-rata basis in line with weeks worked.

As a Cleaning Supervisor, you will be the main point of contact for clients and managers on site. You will coordinate and lead a team of cleaners, ensuring high standards of cleanliness and hygiene are maintained. Reporting to the Site Manager, you will support the training and induction of new staff and ensure compliance with health and safety regulations.

As part of your role, your key responsibilities will include, but are not limited to:

• Be the clients’ and managers’ main point of contact on site
• Coordinate and drive a team on site, while completing core cleaning duties with the team
• Support the manager with the training and induction of new staff, and the completion of training records
• Lead by example when completing tasks, following the safe systems of work and method statements
• Ensure all cleaning tasks are performed to a high standard
• Conduct regular inspections to maintain quality control
• Manage cleaning supplies and equipment, ensuring they are used efficiently and maintained in good condition
• Address any operational issues or challenges that arise, finding effective solutions to maintain smooth operations

The ideal candidate should meet the following criteria:

• You must have the right to work in the UK
• Demonstrable people skills or experience coordinating a team
• Experience cleaning in a similar environment or transferable skills, knowledge, and understanding
• Understanding of COSHH (Control of Substances Hazardous to Health) and Health & Safety compliance on similar sites/environments
• Experience in training and inducting colleagues
• Strong communication skills, essential for client liaison and effective team coordination
• Proactive and adaptable, able to respond to changing demands and priorities
• Reliable and punctual, with a strong work ethic and commitment to maintaining high standards

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.