Cleaning Manager

Manchester Arndale; Long Lee, Skipton; Remote; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Hapi app perks for retail discounts

OCS Academy digital learning

Wagestream pay access

Job summary

OCS UK & Ireland is seeking a Cleaning Manager to lead the on-site cleaning team at Manchester Arndale. You will oversee all cleaning duties, supervise staff rotas, training, and site audits, while ensuring HR compliance and customer service excellence.

The role includes handling investigations into incidents and managing stock and budgets. Candidates should have prior managerial or supervisory experience in cleaning, be eligible to work in the UK, and be able to work flexible hours Mon–Sat

Qualifications

• Right to work in the UK.
• Experience as a Manager or Supervisor in cleaning or similar field.
• Experience in staffing, rotas, training and HR compliance.
• Excellent customer service skills.
• Ability to meet deadlines and adapt working hours.

Responsibilities

• Oversee cleaning of floors, communal areas, stairwells and washrooms.
• Manage staff rotas, holiday requests, site audits and recruitment.
• Identify training needs and conduct on-site training; keep records.
• Involvement in investigations for accidents or disciplinary matters.
• Monitor cleaning products, stock levels and on-site budgets.

Skills

Management experience

Staffing & rotas

Training & development

HR compliance

Customer service

Deadline orientation

Flexibility

Job description

About The Role:

Working Pattern

Monday - Saturday 6-12pm

We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team.

You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.

Your key responsibilities will include, but are not limited to:

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
• Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

The ideal candidate should meet the following criteria:

• You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.