Cleaning Operations Manager — Lead, Train & Elevate Standards

OCS Group; North East; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

OCS Group is seeking a Cleaning Manager to lead on-site cleaning operations across our facilities, ensuring high standards of cleanliness and safety. You will supervise staff, oversee rotas, training, and site audits while supporting recruitment and HR compliance.

This role requires a proactive approach and a commitment to excellent customer service, with flexibility to meet deadlines. The position is based in the United Kingdom, with responsibilities spanning floors, washrooms, and common

Qualifications

• You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

Responsibilities

• Overseeing and assisting with the cleaning of floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
• Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

Skills

Managerial experience

Customer service

Staff rostering

Flexible hours

Job description

OCS Group is seeking a Cleaning Manager to lead on-site cleaning operations across our facilities, ensuring high standards of cleanliness and safety. You will supervise staff, oversee rotas, training, and site audits while supporting recruitment and HR compliance.

This role requires a proactive approach and a commitment to excellent customer service, with flexibility to meet deadlines. The position is based in the United Kingdom, with responsibilities spanning floors, washrooms, and common