Cleaning Operations Manager

Sodexo; Carterton; On-site; GBP 33,000; Full time

Job summary

Join a forward-thinking company as a Cleaning Operations Manager at RAF Brize Norton, where you'll lead a dedicated team in delivering top-notch cleaning and waste management services. This role offers the chance to make a significant impact by driving service improvements and ensuring client satisfaction. You'll oversee operational performance, manage budgets, and foster strong relationships with clients while promoting a culture of excellence within your team. With continuous professional development opportunities, this position is perfect for those looking to grow their career in a supportive environment.

Benefits

Car parking available

Onsite Gym

Sodexo Reward Hub

Qualifications

• Experience in a management role, overseeing a large team.
• Strong leadership and team management skills.

Responsibilities

• Oversee cleaning and waste management operations per contract requirements.
• Lead and support the team to deliver high standards of service.
• Ensure compliance with health, safety, and environmental standards.

Skills

Team Management

Leadership Skills

Communication Skills

Organisational Skills

Problem-Solving Skills

Health & Safety Knowledge

IT Proficiency (Microsoft Office)

Education

IOSH Managing Safely or similar qualification

Job description

• 40 hours per week
• £32,500 per annum
• Car parking available
• Onsite Gym
• Sodexo Reward Hub

Check your local transport links here: Plan Your Journey | Traveline

Job Introduction

As aCleaning Operations Manager based in RAF Brize Norton, Carterton.You will play a pivotal role in the planning, coordination, and delivery of high-quality cleaning and waste management services.You'll oversee operational performance, lead a motivated team, and manage third-party contracts, all while ensuring compliance, efficiency, and client satisfaction.

This is an exciting opportunity for someone looking to make a real impact, drive service improvement, and contribute to the success and growth of our facilities management operations.

Key Responsibilities

• Oversee all cleaning and waste management operations in line with contract requirements and Sodexo service standards.
• Lead, direct and support your team to consistently deliver high standards and service excellence.
• Ensure compliance with health, safety and environmental standards, including regular audits and safety walks.
• Maintain strong financial oversight - monitoring budgets, managing costs, and driving continuous improvement.
• Build and maintain strong client and customer relationships through regular engagement and exceptional service delivery.
• Contribute to business planning, performance reviews and strategic development initiatives.
• Support recruitment, training, and development of your team, promoting a culture of engagement and high performance.
• Maintain professional standards in documentation, reporting, and day-to-day operations.

What We're Looking For

Essential:

• Experience in a management role, overseeing a large team
• Strong leadership and team management skills.
• Excellent communication, organisational, and problem-solving abilities.
• Sound knowledge of health & safety regulations.
• Confident with IT systems including Microsoft Office.
• Ability to work autonomously and as part of a wider team.

Desirable:

• IOSH Managing Safely or similar health & safety qualification.
• Technical knowledge across soft FM areas
• Demonstrated success in client relationship management within a contract environment.

Why Join Us?

At Sodexo, we put people at the heart of everything we do. You'll be joining a supportive and professional team where your contributions truly matter. We offer continuous professional development, a collaborative environment, and the opportunity to grow your career within a global company.