Cleaning Operations Lead - Team Oversight & Training

Manchester Arndale; Nuncargate; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Wagestream access

HAPI app discounts

Job summary

OCS UK & Ireland is seeking a Cleaning Manager to lead a dedicated cleaning team across our sites. You will supervise all cleaning duties, manage rotas, training, and site audits, and assist with recruitment where needed.

Your role includes training on-site, handling investigations, and monitoring cleaning products against site budgets. You will need prior supervisory experience in cleaning, strong customer service, and the ability to meet deadlines while adapting to varying hours and days.

Qualifications

• You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

Responsibilities

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
• Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

Skills

Customer service skills

People management

HR compliance basics

Flexibility

Job description

OCS UK & Ireland is seeking a Cleaning Manager to lead a dedicated cleaning team across our sites. You will supervise all cleaning duties, manage rotas, training, and site audits, and assist with recruitment where needed.

Your role includes training on-site, handling investigations, and monitoring cleaning products against site budgets. You will need prior supervisory experience in cleaning, strong customer service, and the ability to meet deadlines while adapting to varying hours and days.