Claims Project Lead - Remote & Flexible Hybrid

Sedgwick; Leeds; Hybrid; GBP 32,000 - 48,000; Full time

Benefits offered by this job

SIPP pension

Holiday 25 days + bank holidays

Flexible working (office or home)

Private healthcare plan

Life assurance

Employee assistance programme

Wellbeing and digital GP apps

Group Income Protection

Job summary

Sedgwick in Leeds is hiring a Project Managed Claims Coordinator to own and progress large claims from first notification to settlement. You’ll act as the claim owner, coordinating with suppliers and contractors to identify the best solution for customers.

You’ll work with cutting-edge digital tools, access customer properties on-site when needed, and focus on delivering exceptional customer experience while controlling costs and ensuring high technical standards.

Qualifications

• Experience managing claims across multiple clients.
• Excellent communication with policyholders, insurers, contractors and other stakeholders.
• Strong customer service skills are essential.
• CILA qualification is advantageous but not essential.

Responsibilities

• Act as the single point of contact for customers and manage claims end-to-end.
• Liaise with suppliers, contractors and stakeholders to resolve claims.
• Control costs and payments while ensuring high technical quality and customer experience.

Skills

Claims management

Excellent communication

Customer service

Stakeholder liaison

Education

Cert CILA qualification

Job description

Sedgwick in Leeds is hiring a Project Managed Claims Coordinator to own and progress large claims from first notification to settlement. You’ll act as the claim owner, coordinating with suppliers and contractors to identify the best solution for customers.

You’ll work with cutting-edge digital tools, access customer properties on-site when needed, and focus on delivering exceptional customer experience while controlling costs and ensuring high technical standards.