Claims Handler - Third Party Motor

Red Dot Search UK Limited; Bolton; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Free on-site parking

Funding for CII qualifications

Holiday entitlement increases with服务

Birthday off and seasonal half-day

Pension, cycle to work

Cash bonus for performance

Casual dress code

On-site mental health and first-aid

Job summary

Red Dot Search UK Limited is seeking a Motor Claims Handler to manage third party vehicle and property damage claims from start to finish in Bolton. You will learn liability arguments and progress toward more complex files with funded qualifications and support from a senior team.

The role offers a 35-hour week, on-site Bolton location with free parking and opportunities to work toward CII qualifications. Full-time or part-time options are available with attractive benefits.

Qualifications

• Some motor claims or insurance claims experience — FNOL, accidental damage, or similar
• Appetite for the technical side: liability, negotiation, investigation
• Confident telephone manner and genuine attention to detail
• Organised and comfortable across multiple systems
• GCSE English and Maths at Grade C/4 or above
• Willing to work towards the CII Certificate (fully supported and funded)

Responsibilities

• Handling third party vehicle and property damage claims through to resolution
• Investigating liability — learning to build and argue a position properly
• Working towards the more advanced files: high-value claims and disputed liability
• Getting to grips with credit hire: validation, negotiation, challenging excessive charges
• Speaking with solicitors, insurers and accident management companies
• Spotting and escalating anything that looks fraudulent
• Managing your own caseload and supporting the wider team

Skills

Motor claims experience

Liability

Negotiation

Investigation

Telephone manner

Organised/attention to detail

Education

GCSE English & Maths (C/4+)

Job description

Motor Claims Handler | Bolton | £24,479 – £26,000 | Full or part-time | Mon–Fri

Got some motor claims under your belt and want to move up into third party and liability work?

We're recruiting a Motor Claims Handler for an established general insurer just outside Bolton. You'll handle motor claims — vehicle and property damage — and be developed into the third party and credit hire side, with funded qualifications and someone senior alongside you while you learn the liability arguments.

This is a motor claims handler role built for someone on the way up. If you've done FNOL or accidental damage and you want the technical work rather than another volume queue, this is the step.

What you'll be doing

• Handling third party vehicle and property damage claims through to resolution
• Investigating liability — learning to build and argue a position properly
• Working towards the more advanced files: high-value claims and disputed liability
• Getting to grips with credit hire: validation, negotiation, challenging excessive charges
• Speaking with solicitors, insurers and accident management companies
• Spotting and escalating anything that looks fraudulent
• Managing your own caseload and supporting the wider team

What you'll need

• Some motor claims or insurance claims experience — FNOL, accidental damage, or similar
• Appetite for the technical side: liability, negotiation, investigation
• Confident telephone manner and genuine attention to detail
• Organised and comfortable across multiple systems
• GCSE English and Maths at Grade C/4 or above
• Willing to work towards the CII Certificate (fully supported and funded)

What's on offer

• £24,479 – £26,000 depending on experience, with room to grow as you take on third party work
• 35-hour week, Monday to Friday, 9am–5pm — and genuinely flexible working patterns
• Full-time or part-time considered
• On site in Bolton with free on-site parking
• Full support and funding towards CII qualifications
• Holiday allowance that increases with service, plus a holiday sell scheme
• Your birthday off, and a half-day for seasonal shopping
• Contributory pension, cycle to work scheme, discounted sports and social
• Cash bonus for going above and beyond
• Casual dress, free branded clothing
• Trained mental health and first-aid staff on site

The honest bit

You'll be learning on live files, and third party liability work takes time to get good at — the first few months are a stretch. It's on site in Bolton five days a week. What you get for it is a funded CII route and a genuine technical career rather than a queue.