Claims Handler - Third Party Motor

Red Dot Search UK Limited; Bolton le Sands; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

On-site parking

Pension

Holiday entitlement that increases

Birthday off

CII funding

Bonus for exceptional performance

Casual dress

Job summary

A Motor Claims Handler role near Bolton is advertised with a salary of £24,479–£28,000, full or part-time. You’ll handle third party vehicle and property damage claims and learn liability arguments with funded qualifications and senior support.

You’ll develop technical expertise beyond FNOL, working with solicitors and insurers, while you grow into more complex files, including credit hire, with a clear path to progression and a genuine learning-focused environment.

Qualifications

• Motor claims or insurance claims experience (FNOL or accidental damage)
• Interest in liability, negotiation and investigation
• Confident telephone manner and attention to detail
• Organised and comfortable across multiple systems
• GCSE English and Maths at Grade C/4 or above
• Willing to work towards the CII Certificate (funded)

Responsibilities

• Handling third party vehicle and property damage claims through to resolution
• Investigating liability and learning to argue a position
• Working towards more advanced files: high-value claims and disputed liability
• Getting to grips with credit hire: validation, negotiation, challenging excessive charges
• Speaking with solicitors, insurers and accident management companies
• Spotting and escalating anything fraudulent
• Managing your own caseload and supporting the wider team

Skills

Motor claims experience

Liability knowledge

Negotiation

Attention to detail

Organised

Telephone manner

Education

GCSE English and Maths (C/4)

Job description

Motor Claims Handler Bolton £24,479 £28,000 Full or part-time Mon Fri

Got some motor claims under your belt and want to move up into third party and liability work?

We're recruiting a Motor Claims Handler for an established general insurer just outside Bolton. You'll handle motor claims vehicle and property damage and be developed into the third party and credit hire side, with funded qualifications and someone senior alongside you while you learn the liability arguments.

This is a motor claims handler role built for someone on the way up. If you've done FNOL or accidental damage and you want the technical work rather than another volume queue, this is the step.

What you'll be doing

• Handling third party vehicle and property damage claims through to resolution
• Investigating liability learning to build and argue a position properly
• Working towards the more advanced files: high-value claims and disputed liability
• Getting to grips with credit hire: validation, negotiation, challenging excessive charges
• Speaking with solicitors, insurers and accident management companies
• Spotting and escalating anything that looks fraudulent
• Managing your own caseload and supporting the wider team

What you'll need

• Some motor claims or insurance claims experience FNOL, accidental damage, or similar
• Appetite for the technical side: liability, negotiation, investigation
• Confident telephone manner and genuine attention to detail
• Organised and comfortable across multiple systems
• GCSE English and Maths at Grade C/4 or above
• Willing to work towards the CII Certificate (fully supported and funded)

What's on offer

• £24,479 £26,000 depending on experience, with room to grow as you take on third party work
• 35-hour week, Monday to Friday, 9am 5pm and genuinely flexible working patterns
• Full-time or part-time considered
• On site in Bolton with free on-site parking
• Full support and funding towards CII qualifications
• Holiday allowance that increases with service, plus a holiday sell scheme
• Your birthday off, and a half-day for seasonal shopping
• Contributory pension, cycle to work scheme, discounted sports and social
• Cash bonus for going above and beyond
• Casual dress, free branded clothing
• Trained mental health and first-aid staff on site

The honest bit

You'll be learning on live files, and third party liability work takes time to get good at the first few months are a stretch. It's on site in Bolton five days a week. What you get for it is a funded CII route and a genuine technical career rather than a queue.