Claims Handler - Hybrid Career Path to Senior Roles

Markel Service; Leeds; Hybrid; GBP 24.000 - 36.000; Vollzeit

Benefits dieser Stelle

Hybrid working

25 days holiday

Private medical cover

Dental cover

Company pension

Life assurance

Income protection

Travel insurance

Season ticket loan

Fully funded professional qualific…

Zusammenfassung

Markel Service is seeking a Claims Handler in Leeds, offering hybrid working (4 days in the office, 1 day at home). You will manage a portfolio of low-to-mid value property, liability and claims, progressing cases from first notification to resolution with a focus on excellent customer service.

This role provides a clear career path within Markel’s Promot Resolution Team, with funded professional qualifications and structured development opportunities.

Qualifikationen

• Excellent communication skills and clear verbal and written articulation.
• Confidence speaking with customers and brokers.
• Strong time management and ability to prioritise workload.
• Able to work independently and manage own caseload.
• Proactive problem solving and decision making.
• Genuine desire to build a long-term career in insurance claims.

Aufgaben

• Manage a varied caseload from first notification to resolution.
• Take ownership of customer outcomes and deliver excellent service.
• Liaise with customers, brokers, loss adjusters and third parties.
• Review claims information and policy coverage.
• Proactively progress claims and meet service standards.
• Build strong relationships across the business and wider claims network.

Kenntnisse

Excellent communication

Customer confidence

Broker communication

Time management

Independent working

Problem solving

Career in claims

Jobbeschreibung

Markel Service is seeking a Claims Handler in Leeds, offering hybrid working (4 days in the office, 1 day at home). You will manage a portfolio of low-to-mid value property, liability and claims, progressing cases from first notification to resolution with a focus on excellent customer service.

This role provides a clear career path within Markel’s Promot Resolution Team, with funded professional qualifications and structured development opportunities.