Claims Handler

TN United Kingdom; United Kingdom; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Claims Handler to join their dynamic team. In this hybrid role based in Basingstoke, you will manage claims and foster relationships with clients, all while working in a supportive environment. This position offers full training and a range of benefits, including generous holiday options and a pension scheme. If you are proactive with strong analytical skills and the ability to communicate effectively, this is the perfect opportunity for you to grow and thrive in your career.

Benefits

Generous bonus and pension scheme

Life, medical, and income insurance

Access to remote GP

Nutrition coaching

Personal training

Mental health support

27 days holiday plus bank holidays

Salary sacrifice electric car scheme

Qualifications

• Strong communication skills to interact with senior executives.
• Ability to work independently and collaboratively.

Responsibilities

• Manage and investigate claims to support customers.
• Develop strong relationships while managing a portfolio.

Skills

Proactivity

Communication Skills

Analytical Skills

IT Proficiency

Tools

Reporting Tools

Job description

Job Title: Claims Handler

We are a specialist employee benefits provider, part of the international Unum Group, dedicated to creating healthy, happy workplaces and helping the working world thrive.

About the Role

Location: Basingstoke (Hybrid: 2 days in office)

Job Posting End Date: July 24

What You Will Do

As a Claims Handler, you will proactively manage and investigate claims to support our customers and develop strong relationships. Your responsibilities include managing a portfolio in a fast-paced environment, working autonomously and collaboratively, and using IT systems for reporting and analysis.

What You Will Bring

• Proactivity, curiosity, and confidence in communication
• Excellent telephone manner
• Ability to communicate with senior executives and HR Directors
• Analytical and investigative skills to spot patterns and anomalies
• Ability to work independently and as part of a team
• Proficiency in IT systems and reporting tools

Benefits

• Full training provided
• Generous bonus and pension scheme
• Life, medical, and income insurance
• Access to remote GP, nutrition coaching, personal training, and mental health support
• 27 days holiday, with options to buy or sell up to 5 days plus bank holidays
• Salary sacrifice electric car scheme with free on-site chargers

Hiring Event

Join us at our Basingstoke office (Unum House, Basing View, RG21 4EQ) on Monday 29th July for an introduction to Unum and the Claims department, competency interview, and reasoning tests. A case study will be sent to you beforehand. Successful candidates may start in September or October.

Ideal Background

Applicants from backgrounds in life insurance sales, insurance, banking, or claims are encouraged to apply.

Why Join Us?

At Unum, we foster a supportive and inclusive environment where you can grow and achieve your ambitions. We offer charity and volunteer opportunities, career development, and a workplace where you can be yourself.

If you require assistance or reasonable accommodation during the application process due to a disability, please contact [emailprotected].