Claims Handler - Third Party Property Damage

Vxplore; Bexhill-on-Sea; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

An established industry player in digital insurance is seeking a Claims Handler for Third Party Property Damage. In this role, you will investigate and resolve claims, negotiate settlements, and provide exceptional customer service. The position offers flexible hybrid working, allowing you to balance your professional and personal life effectively. With a competitive salary and a commitment to employee wellbeing, this is an exciting opportunity to join a forward-thinking team dedicated to delivering the best outcomes for customers. If you are proactive and have a passion for helping others, we encourage you to apply.

Benefits

Annual Performance Bonus

Flexible Working Arrangements

Mental Wellbeing Support

25 Days Annual Leave

Private Healthcare

Dental Plans

Social Events

Qualifications

• Experience in liability investigations and negotiations, preferably in insurance or legal fields.
• Strong analytical skills for assessing claims and liabilities.

Responsibilities

• Investigate and assess claims, gathering relevant information and evidence.
• Negotiate and settle claims with external parties.
• Manage a caseload of claims, adhering to guidelines and regulations.

Skills

Liability Investigations

Negotiation Skills

Analytical Skills

Communication Skills

Organizational Skills

Customer Service

Tools

Computer Systems

Relevant Software

Job description

Claims Handler - Third Party Property Damage

Vxplore East Sussex, England, United Kingdom

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Claims Handler - Third Party Property Damage

Vxplore East Sussex, England, United Kingdom

2 weeks ago Be among the first 25 applicants

Join to apply for the Claims Handler - Third Party Property Damage role at Vxplore

Claims Handler - Third Party Property Damage

Salary: £27,750- £31,500 (Depending on experience)

Hours: 37.5 Hours (Monday-Friday, between 8am-5:30pm)

Location: Bexhill (Hybrid Working - 1 day a week in the office)

Start Date: 16th of June

Welcome to Hastings Direct - From our Group HR Director Pam Angel

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've invested heavily in data and tech capabilities, and foster a strong 4Cs culture. We're proud of our journey and believe our continued success depends on talented colleagues like you.

We offer insurance for over three million customers and see even bigger opportunities ahead. If you're interested in this role, even if you don't tick every box, we encourage you to apply.

Role Purpose

As a Third-Party Property Damage Claims Handler, you'll investigate and resolve third-party property damage claims, assessing liability and negotiating settlements while providing excellent customer service.

Job Responsibilities

• Investigate and assess claims, gathering relevant information and evidence.
• Negotiate and settle claims with external parties.
• Review policy documentation to determine coverage.
• Evaluate liability and settlement amounts.
• Manage a caseload of claims, adhering to guidelines and regulations.
• Collaborate with internal teams for continuous improvement.
• Maintain accurate records of claims activities.

Desired Skills and Experience

• Experience in liability investigations and negotiations, preferably in insurance or legal fields.
• Strong analytical skills for assessing claims and liabilities.
• Excellent communication and negotiation skills.
• Organizational skills to handle multiple claims efficiently.
• Proactive, adaptable, and self-motivated working style.
• Proficiency with computer systems and relevant software.
• Commitment to delivering outstanding customer service.

Interview Process

• Recruiter screening call
• Virtual interview with the hiring leader

We are a Disability Confident employer committed to inclusive recruitment. We welcome applications through the Disability Confident Scheme (DCS). Please note, we cannot sponsor this role.

Rewards and Benefits

• Competitive salary based on experience
• Flexible and hybrid working arrangements
• Annual performance bonus (4Cs scheme)
• Mental wellbeing support (apps, assistance programs, in-house first aiders)
• 25 days annual leave plus bank holidays, with options to buy/sell leave
• Private healthcare, dental plans, discounts, and onsite facilities
• Social events and more

Our 4Cs principles focus on creating the right culture, providing the right tools, and delivering excellent outcomes for customers. We are an equal opportunities employer, welcoming applications from all backgrounds.