Claims Executive

Steamship Insurance Management Services Ltd; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player seeks a dedicated claims handler to join their dynamic team. This role involves managing P&I claims, providing expert advice, and fostering relationships with Members. You will work independently while contributing to the continuous improvement of company procedures. The company offers a supportive and collaborative environment, ensuring a great work-life balance and opportunities for professional development. If you are proactive, organized, and passionate about maritime law, this role is a perfect fit for you.

Benefits

Private Healthcare

Generous Pension Contribution

Health Subsidy

Wellbeing and Savings Programme

Educational Access to P&I Qualification

Flexible Working Policy

Qualifications

• Experience in shipping litigation and dispute resolution from a P&I club or law firm.
• Excellent communication and negotiation skills required.

Responsibilities

• Handle assigned P&I claims and provide advice on claims-related issues.
• Promote relationships with existing Members and ensure efficient claims handling.

Skills

Shipping Litigation Handling

Dispute Resolution

Negotiation Skills

Communication Skills

Organizational Skills

Teamwork

Education

Degree in Law or Related Field

Job description

About the company

Steamship Mutual is a P&I insurance company with 210 employees worldwide. Our main office is near Liverpool Street station, London, with additional offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore.

Overall Job Purpose:

To provide P&I claims handling services and advice within the Americas Syndicate, supporting Members based in North America and worldwide.

Key Responsibilities:

1. Promote and maintain relationships between the Club and existing Members.
2. Handle assigned claims according to company procedures, offering advice and identifying loss prevention opportunities.
3. Manage a wide range of P&I issues and defence caseloads, including complex and high-value cases.
4. Work independently, taking ownership of caseloads while seeking guidance when needed.
5. Ensure electronic correspondence related to claims is promptly and correctly filed.
6. Delegate work appropriately and support the development of Syndicate Assistants.
7. Contribute to improving company procedures and systems.
8. Create articles for Club publications.
9. Support Syndicate Underwriting objectives.
10. Perform other duties within your skills and scope as instructed.
11. Attend training to develop relevant knowledge and skills.
12. Undertake any additional ad hoc duties as required.

Person Specification:

1. Experience in shipping litigation and dispute resolution, from P&I clubs, insurers, law firms, ship owners, or agents.
2. Excellent communication skills, including negotiation, presentation, and reporting.
3. Ability to build and maintain effective relationships internally and externally.
4. Highly organized, motivated, detail-oriented, and enthusiastic.
5. Ability to deliver quality work within deadlines and prioritize tasks.
6. Proactive, with good initiative.
7. Teamwork skills.

What you will get:

1. A supportive, friendly working environment with opportunities for skill and knowledge development.
2. Work-life balance initiatives, including hybrid working.
3. Clear career progression and support for skill enhancement.
4. Free access to the P&I Qualification by the International Group of P&I Clubs.
5. Benefits including private healthcare, pension contributions, health subsidies, and wellbeing programs.

Company Values

• Mutuality: Ensuring fairness among Members
• Integrity: Upholding high ethical, legal, and regulatory standards
• Safety and Sustainability: Promoting safety at sea and environmental preservation
• Transparency: Building trust through open communication
• Excellence: Supporting staff to reach their full potential
• Collaborative: Embracing diversity, flexibility, and inclusivity

Steamship Insurance Management Services Ltd is committed to excellent service and a people-centered culture. We welcome your application.