Claims Executive

Cavendish Maine; England; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Excellent Bonus

Well-Being Benefits

Salary negotiable

Job summary

A leading UK broker is seeking a Claims Executive to advocate for clients and manage complex claims. This role involves negotiation, relationship building, and handling financial lines and FI claims. Ideal candidates will exhibit analytical skills and leadership potential, ensuring that every claim reflects the promises made to clients. The package offered is competitive, including a negotiable salary and excellent benefits.

Qualifications

• Experience in handling complex claims.
• Ability to advocate for clients.
• Comfortable negotiating with insurers.
• Strong relationship builder with clients, colleagues and insurers.
• Leadership potential: mentoring colleagues and raising the profile of claims internally.

Responsibilities

• Take full ownership of complex claims from investigation to settlement.
• Work across PI, FI, D&O, and Cyber portfolios.
• Build trust with clients and insurers.
• Building trust and long‑term partnerships with clients, insurers, loss adjusters, and the wider market.
• Spotting patterns, reducing claim frequency, and improving strategy for the future.
• Providing clarity in the moments that matter most to a client’s business.

Skills

Experience in Financial Lines and FI claims (PI, D&O, FI, Cyber)

Confidence to negotiate with insurers

Analytical skills

Commercial sharpness

Emotional intelligence

Relationship building

Leadership potential

Tools

Acturis

Job description

It’s the opportunity to join one of the UK’s most forward‑thinking brokers in a team that sits right at the heart of innovation: fintech, venture capital, medtech, AI, cyber, climate, and more.

We’re looking for a Claims Executive who doesn’t just process claims but advocates fiercely for clients. Someone who can take complex financial lines and FI claims, PI, D&O, FI, Cyber and navigate policy wordings to unlock the coverage that matters.

Because here, claims isn’t back‑office admin. It’s frontline client impact.

What You’ll Be Doing:

• Taking full ownership of complex and contentious claims, from investigation through to settlement.
• Working with precision across PI, FI, D&O, and Cyber portfolios.
• Reading between the lines of policy wordings and knowing how to get the best outcome for your client.
• Building trust and long‑term partnerships with clients, insurers, loss adjusters, and the wider market.
• Spotting patterns, reducing claim frequency, and improving strategy for the future.
• Providing clarity in the moments that matter most to a client’s business.

What We’re Looking For:

• Experience in Financial Lines and FI claims (PI, D&O, FI, Cyber).
• Confidence to negotiate with insurers and advocate for clients.
• Someone analytical, commercially sharp, and emotionally intelligent.
• A relationship builder equally at ease with clients, colleagues, and insurers.
• Leadership potential: mentoring colleagues and raising the profile of claims internally.
• Experience with Acturis helpful, but not essential.

Why This Role Matters:

• Every policy sold is a promise.
• Every claim is the moment that promise is tested.
• We need someone who sees that, feels it, and fights for it.

If you want to be at the forefront of some of the most exciting and challenging claims work in the market, while working with clients shaping the future of fintech, venture, AI, medtech, and beyond — this could be the role that defines your career.

Competitive Package

Salary: £Negotiable (DOE) + Excellent Bonus and Well‑Being Benefits.

Contact: Stephen Mallaband

Reference: SM/90462

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If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file for 6 months, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.