Claims Executive / Manager

Brown & Brown UK; Billericay; Vor Ort; GBP 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

25 days holiday

Pension

Death in Service

Flexible benefits

Share Save scheme

Fully funded qualifications

Zusammenfassung

Brown & Brown UK is seeking an experienced Claims Executive/Manager to join the team at the Billericay office. You will manage client claims across personal and commercial lines, mentor staff, and develop a capable claims team in a client-facing role.

The position requires strong claims knowledge, technical aptitude, and a readiness to take on broader responsibilities and leadership within a well-established broker. Competitive salary and benefits offered.

Qualifikationen

• Proven long term experience working in a claims environment across broking, insurer or loss adjusting.
• General insurance claims experience spanning cross-class personal lines and commercial products.
• Technically minded and able to take referrals for technical opinion from peers/direct reports.
• ACII level desirable but not essential.
• Desire to mentor and coach junior team members.

Aufgaben

• Manage/handle allocated client claims, including creating records and files, chasing documents, and settling where appropriate.
• Appoint loss adjusters/engineers and negotiate settlements with insurers.
• Produce statistics, reports and information as required.
• Establish close links with clients, insurers, loss adjusters, engineers and other parties.
• Attend client meetings with Account Executives and adhere to complaints procedures.
• Ensure compliance with FCA requirements and company procedures, including health and safety.

Kenntnisse

Claims experience

Team leadership

Client meetings

ACII desirable

Ausbildung

ACII (desirable)

Tools

Acturis

Jobbeschreibung

We are currently looking for an experienced Claims Executive/Manager to join the professional and welcoming team based out of the Billericay office.

Our team possesses a wealth of experience enabling the provision of independent advice and specialist expertise in various trade sectors whether it be construction, manufacturing, transport, process or the food industries. The objective being to provide unbiased and informed choice, fantastic customer service and market buying power that delivers the right insurance protection.

In this role you will be a client facing, technically minded, Claims Exec/Manager that can look after an allocation of clients and can also manage a team and help develop them.

This is a good long term opportunity that will suit a person with strong claims knowledge in both commercial insurance and personal lines and someone looking to progress by taking on wider responsibilities and managing others.

The day to day:

• Manage/handle allocated client claims, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records.
• Produce statistics, reports and information as required
• Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties.
• Attend client meetings with Account Executives.
• Be conversant with and adhere to the Company's Complaints Procedures.
• Be conversant with Company Procedures Manual and the requirements of the FCA and to implement and maintain procedures as stipulated.
• Ensure compliance with Health and Safety legislation and requirements and to highlight and report any relevant situations.

What's on offer:

• A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
• Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation).
• Full support for your professional development (including fully funded qualifications)

Your Experience:

• Proven long term experience working in a claims environment - either within Broking, Insurer or Loss Adjusting.
• General insurance claims experience spanning a cross-class of personal lines and commercial insurance products.
• Technically minded and happy to accept referrals for technical opinion from peers/direct reports.
• Qualified to ACII level desirable but not essential.
• Proactively arrange and manage client meetings to review claims experience, offer trend analysis and advice on improving claims loss ratios
• Ability to lead, motivate and develop a team of claims professionals.
• Desire to mentor & coach junior members of the team.
• Acturis insurance broking software knowledge is an advantage