Claims Administrator - Remote & Benefits

DiverseJobsMatter; England; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Private medical insurance

Parental leave 26 weeks

Remote work option overseas

Cycle-to-Work scheme

Job summary

DiverseJobsMatter is assisting an international insurance business in finding a Claims Administrator to support customers during the claims process and maintain accurate records.

The role involves handling enquiries, correspondence and settlement activity while collaborating with internal and external stakeholders to achieve positive outcomes. It offers exposure to insurance, legal and regulatory matters in a supportive environment.

Qualifications

• Strong commitment to delivering excellent customer service.
• Ability to follow detailed processes and maintain accurate records.
• Ability to develop knowledge of insurance, legal and regulatory matters.

Responsibilities

• Handle customer calls and written correspondence, providing effective support at the first point of contact.
• Process claims-related correspondence accurately and promptly.
• Liaise with stakeholders to support positive claims outcomes.
• Negotiate settlements with third parties.
• Maintain accurate claims data using Microsoft Excel and internal systems.
• Work with automated and technology-assisted processes.
• Develop knowledge of relevant insurance, legal and regulatory requirements.
• Interpret technical information within claims documentation and resolve customer issues.

Skills

Customer service

Data entry

Problem solving

Attention to detail

Excel

Job description

DiverseJobsMatter is assisting an international insurance business in finding a Claims Administrator to support customers during the claims process and maintain accurate records.

The role involves handling enquiries, correspondence and settlement activity while collaborating with internal and external stakeholders to achieve positive outcomes. It offers exposure to insurance, legal and regulatory matters in a supportive environment.