Claims Administrator

Team One UK recruitment; Redhill; On-site; GBP 22,000 - 27,000; Full time

Job summary

Team One UK recruitment is seeking a Claims Administrator to join the Redhill, Surrey area. This full-time, permanent role sits in a busy Claims Department and offers structured training and clear career progression.

You will handle claims administration, process payments and remittances, maintain records, chase actions, and support the wider team. Prior admin experience is preferred but not essential, making it ideal for organised candidates.

Qualifications

• Previous administration experience is preferred but not essential.
• Excellent attention to detail and accuracy.
• The ability to follow established procedures and processes.
• Good computer literacy and keyboard skills.
• Strong organisational and time management skills.

Responsibilities

• Manage BACS recoveries and chase outstanding engineer fee recoveries.
• Process excess BACS remittances to clients and update systems.
• Process incoming cheques and update records.
• Review insurance policy cover for windscreen repairs.
• Manage windscreen claims from setup through to completion.
• Request payments from Accounts and Insurers as required.
• Maintain diary chasers and follow up outstanding actions.
• Review monthly statements and outstanding invoices.
• Process weekly windscreen imports and related payments.
• Provide general administrative support and duties as required.
• Provide team cover during colleague absence to ensure smooth operations.

Skills

Administration

Attention to detail

Teamwork

Time management

Tools

Computer literacy

Job description

Full time | Team One UK recruitment | United Kingdom

Posted On 28/08/2026

Job Information

Administration

Work Experience 0-1 year

£24,500 per annum

City Redhill

Province Surrey

Postal Code RH1

Job Description

Claims Administrator

Location: Redhill, Surrey

Salary: £24,500 per annum

Job Type: Full Time, Permanent

Working Hours: Monday to Friday

Work Location: Office-based

Team One UK is recruiting for a Claims Administrator / General Administrator to join an established organisation in Redhill, Surrey. This is a full-time, permanent administration role within a busy Claims Department, offering excellent training and long-term career development.

The successful candidate will provide claims administration and general administrative support, managing claim records, processing payments and remittances, maintaining accurate computerised records, following up outstanding actions and supporting the wider claims team.

Previous administration experience is preferred but not essential, making this an excellent opportunity for an organised and detail-focused candidate looking to develop a career in claims administration and insurance.

Key Responsibilities – Claims Administrator

• Manage BACS recoveries, including maintaining accurate claim notes and diaries.
  
• Chase outstanding engineer fee recoveries and close claims where appropriate.
  
• Process excess BACS remittances to clients and update internal systems.
  
• Process incoming cheques, including completing cheque receipt documentation and updating records.
  
• Review and confirm insurance policy cover for windscreen repairs and replacements.
  
• Manage windscreen claims from setup through to completion.
  
• Request payments from Accounts and Insurers as required.
  
• Maintain accurate diary chasers and follow up outstanding claims actions.
  
• Review monthly statements and outstanding invoices to ensure records remain accurate and up to date.
  
• Process weekly windscreen imports and manage associated monthly payments.
  
• Ensure claims information, payments and records are processed accurately and promptly.
  
• Provide general administrative support and undertake ad hoc duties as required.
  
• Provide team cover during colleague absence to ensure the smooth running of the Claims Department.
  

About You

We are looking for a Claims Administrator / Administrator who is organised, reliable and has excellent attention to detail.

You will ideally have:

• Previous administration experience – preferred but not essential.
  
• Excellent attention to detail and accuracy.
  
• The ability to follow established procedures and processes.
  
• Good computer literacy and keyboard skills.
  
• Strong organisational and time management skills.
  
• The ability to manage tasks, follow up outstanding actions and meet deadlines.
  
• A flexible approach to work and the ability to adapt to new working practices.
  
• A positive attitude and willingness to learn.
  
• The ability to work effectively as part of a team.
  

Why Apply?

This is an excellent opportunity for an Administrator, Claims Administrator, Insurance Administrator or Junior Administrator looking for a permanent role with an established organisation.

With full support towards Insurance qualifications, the role offers the opportunity to develop specialist knowledge and progress within the insurance and claims sector.