Claims Administrator — Growth & Training in Insurance

Team One Uk Recruitment; Redhill; On-site; GBP 21,000 - 28,000; Full time

Job summary

Team One UK is recruiting for a Claims Administrator to join an established organisation in Redhill, Surrey. This full-time, permanent role sits in a busy Claims Department and offers training and long-term career development.

You will provide claims administration and general support, managing claim records, processing payments and remittances, maintaining records, and supporting the wider claims team.

Qualifications

• Previous administration experience – preferred but not essential.
• Excellent attention to detail and accuracy.
• The ability to follow established procedures and processes.
• Good computer literacy and keyboard skills.
• Strong organisational and time management skills.
• The ability to manage tasks, follow up outstanding actions and meet deadlines.
• A flexible approach to work and the ability to adapt to new working practices.
• A positive attitude and willingness to learn.
• The ability to work effectively as part of a team.

Responsibilities

• Manage BACS recoveries, including maintaining accurate claim notes and diaries.
• Chase outstanding engineer fee recoveries and close claims where appropriate.
• Process excess BACS remittances to clients and update internal systems.
• Process incoming cheques, including completing cheque receipt documentation and updating records.
• Review and confirm insurance policy cover for windscreen repairs and replacements.
• Manage windscreen claims from setup through to completion.
• Request payments from Accounts and Insurers as required.
• Maintain accurate diary chasers and follow up outstanding claims actions.
• Review monthly statements and outstanding invoices to ensure records remain accurate and up to date.
• Process weekly windscreen imports and manage associated monthly payments.
• Ensure claims information, payments and records are processed accurately and promptly.
• Provide general administrative support and undertake ad hoc duties as required.
• Provide team cover during colleague absence to ensure the smooth running of the Claims Department.

Skills

Attention to detail

Organised

Time management

Teamwork

Flexibility

Computer literacy

Job description

Team One UK is recruiting for a Claims Administrator to join an established organisation in Redhill, Surrey. This full-time, permanent role sits in a busy Claims Department and offers training and long-term career development.

You will provide claims administration and general support, managing claim records, processing payments and remittances, maintaining records, and supporting the wider claims team.