Trainee Technical Repair Coordinator - Training & Growth

Team One UK recruitment; Redhill; On-site; GBP 18,000 - 24,000; Full time

Job summary

Team One UK recruitment in Redhill, United Kingdom, is hiring a Trainee Technical Repair Coordinator for a full-time, office-based role. You will learn to support the repair process of claims by guiding repairers, allocating vehicles, and processing estimates.

Ideal candidates have strong attention to detail, a confident telephone manner, and basic GCSE English/Maths. Training will be provided to support professional development.

Qualifications

• GCSE English and Maths are essential.
• Previous office experience is essential.

Responsibilities

• Instructing repairers on new and existing claims.
• Allocating vehicles to appropriate repairers or finding alternatives.
• Authorising estimates within set limits and escalating those exceeding limits to Engineers.
• Processing estimates, supplementary estimates, and invoices.
• Liaising with Engineers, Repairers, and Insurers for updates.
• Providing updates to Trusts, Scheme members, and Drivers on repair progress.
• Reviewing end-of-lease charges.
• Supporting assigned handlers with repair actions.
• Updating claim status and records.
• Handling incoming calls to the department.

Skills

Telephone manner

Interpersonal skills

Attention to detail

Follow procedures

Computer literacy

Planning skills

Time management

Adaptability

Education

GCSE English

GCSE Maths

Job description

Team One UK recruitment in Redhill, United Kingdom, is hiring a Trainee Technical Repair Coordinator for a full-time, office-based role. You will learn to support the repair process of claims by guiding repairers, allocating vehicles, and processing estimates.

Ideal candidates have strong attention to detail, a confident telephone manner, and basic GCSE English/Maths. Training will be provided to support professional development.