Claims Administrator

Office Angels; Stirling; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading company is seeking a Property Claims Handler in Stirling. The role involves managing property claims, client communication, and ensuring compliance with company policies. Ideal candidates will have experience in property claims handling and strong analytical skills. Join a dedicated team and contribute to a reputable organization.

Qualifications

• Previous experience in property claims handling, particularly in restoration is highly desirable.

Responsibilities

• Handle property claims including fire, water, and storm damage.
• Serve as the primary point of contact for clients.
• Ensure all claims are processed in accordance with company policies.

Skills

Analytical Skills

Problem Solving

Communication

Interpersonal Skills

Attention to Detail

Organisational Skills

Knowledge of Insurance Principles

Knowledge of Restoration Practices

Job description

The Role - Property Claims Handler

Salary - £27-30k depending on experience

Location - Stirling

Hours - 9.00-16.30 - Monday to Friday

Office Angels are working in partnership with an existing client to source a Claims Handler for their team. Having previous experience within an insurance-based claims environment is essential for this role.

The culture within our client's organisation is: - Independent business with offices based across the UK, a great reputation in their sector of expertise, a small team of dedicated call handlers and administration staff. Parking on site and accessible by bus route from Stirling City Centre.

How your day will look -

• Claims Management: Handle property claims including fire, water, and storm damage.
• Client Communication: Serve as the primary point of contact for clients, providing updates and guidance throughout the claims process.
• Documentation: Collect and review necessary documentation, such as damage reports, repair estimates, and photographs.
• Coordination: Work closely with adjusters, contractors, and other stakeholders to coordinate repairs.
• Compliance: Ensure all claims are processed in accordance with company policies and regulatory requirements.
• Reporting: Maintain accurate records and prepare detailed reports on claims activity and outcomes.
• Customer Service: Provide compassionate and professional support to clients, addressing any concerns or questions they may have.

Experience: Previous experience in property claims handling, particularly in restoration, is highly desirable.

Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and organisational skills.
• Ability to work independently and as part of a team.
• Knowledge of insurance principles and restoration practices.

Next steps…

Apply today or call Victoria on: 0141 226 4041 for further information.

Office Angels is an employment agency and business. We are an equal-opportunities employer who values diversity and inclusion. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and as an employment business for temporary workers. We are an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement, explaining how we will use your information, is available on our website.