Claims Handler

Adjusting Appointments Limited; Leeds; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading firm in the insurance sector is seeking an experienced Claims Handler to join their dynamic team. The role involves managing insurance property claims, ensuring excellent customer service, and working under pressure. Ideal candidates will have strong communication skills and a willingness to travel for training. This is a full-time position with a salary of up to £30,000 and attractive benefits.

Benefits

Contributory Pension

Performance Bonus

Flexi Benefits

Voluntary Schemes

Birthday Holiday

Share Purchase Scheme

Qualifications

• Experience in handling insurance property claims.
• Ability to understand insurer policy wordings.

Responsibilities

• Provide first-class customer service and manage claims.
• Act as a point of contact for client/customer queries.

Skills

Communication

Time Management

Organizational Skills

IT Literacy

Education

Cert CII

Cert CILA

Job description

Join to apply for the Claims Handler role at Adjusting Appointments Limited.

We are seeking an experienced Claims Handler to join our established and reputable Loss Adjusters firm due to growth and expansion.

Key Responsibilities

1. Provide first-class customer service to customers, clients, and colleagues, ensuring all claims are proactively managed to conclusion and client-specific service level criteria are met.
2. Act as a point of contact for client/customer queries and own issues through to their satisfactory resolution.

About You

1. Experience in handling insurance property claims from cradle to grave.
2. Ability to understand various insurer policy wordings to establish validity.
3. Excellent verbal and written communication skills.
4. Good time management and organizational skills, with diary management experience.
5. Ability to work under pressure handling volume calls while maintaining quality service.
6. IT literate with the ability to utilize multiple systems.
7. Willingness to travel to the local office for training, induction, or team meetings.
8. Industry qualifications such as Cert CII or Cert CILA are desirable, or willingness to work towards them.

Additional Details

• Hours: Monday to Friday, 35 hours per week.
• Remote role with occasional travel to the office for training and meetings.
• Salary: Up to £30,000 per annum.
• Benefits include contributory pension, performance bonus, flexi benefits, voluntary schemes, birthday holiday, and share purchase scheme.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industry: Insurance