Claims & Admin Specialist – Office-based in Redhill

Team One UK recruitment; Redhill; On-site; GBP 22,000 - 27,000; Full time

Job summary

Team One UK recruitment is seeking a Claims Administrator to join the Redhill, Surrey area. This full-time, permanent role sits in a busy Claims Department and offers structured training and clear career progression.

You will handle claims administration, process payments and remittances, maintain records, chase actions, and support the wider team. Prior admin experience is preferred but not essential, making it ideal for organised candidates.

Qualifications

• Previous administration experience is preferred but not essential.
• Excellent attention to detail and accuracy.
• The ability to follow established procedures and processes.
• Good computer literacy and keyboard skills.
• Strong organisational and time management skills.

Responsibilities

• Manage BACS recoveries and chase outstanding engineer fee recoveries.
• Process excess BACS remittances to clients and update systems.
• Process incoming cheques and update records.
• Review insurance policy cover for windscreen repairs.
• Manage windscreen claims from setup through to completion.
• Request payments from Accounts and Insurers as required.
• Maintain diary chasers and follow up outstanding actions.
• Review monthly statements and outstanding invoices.
• Process weekly windscreen imports and related payments.
• Provide general administrative support and duties as required.
• Provide team cover during colleague absence to ensure smooth operations.

Skills

Administration

Attention to detail

Teamwork

Time management

Tools

Computer literacy

Job description

Team One UK recruitment is seeking a Claims Administrator to join the Redhill, Surrey area. This full-time, permanent role sits in a busy Claims Department and offers structured training and clear career progression.

You will handle claims administration, process payments and remittances, maintain records, chase actions, and support the wider team. Prior admin experience is preferred but not essential, making it ideal for organised candidates.