Claims Administrator

Hunters Recruitment & Training Ltd; Brighton; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Cycle-to-work scheme

Company pension

Full training and career development

Sponsored industry qualifications

Job summary

Hunters Recruitment & Training Ltd is seeking a motivated Claims Administrator in Brighton. You will review claim documentation, maintain payments and support policyholders through the claims process, with full training provided.

The role requires excellent attention to detail, strong written and verbal communication, good data entry and time management, and the ability to work both independently and as part of a team. Office-based role with salary £28,000–£32,000 and permanent contract.

Qualifications

• Previous claims handling, administrative or customer service experience.
• Excellent attention to detail and organisational skills.
• Strong written and verbal communication skills.
• Good problem-solving and time-management abilities.
• Proficiency in Microsoft Office and computerised systems.
• Accurate data entry skills and the ability to work independently and as part of a team.

Responsibilities

• Review and process claim documentation and supporting evidence.
• Maintain accurate records and administer monthly claim benefit payments.
• Support policyholders and respond to queries by phone and email.
• Carry out general administrative duties, including data entry and filing.
• Identify discrepancies and assist with resolving claim-related queries.
• Provide reliable administrative support to the wider team.

Skills

Claims handling experience

Attention to detail

Communication skills

Problem-solving

Time-management

Microsoft Office

Data entry

Independent / team player

Tools

Microsoft Office

Job description

Claims Administrator

Salary: £28,000 - £32,000 per annum

Job Type: Full-time, Permanent

Location: Office-based (Brighton)

Date Posted: 15 September 2026

About the Role We are seeking a motivated and detail-oriented Claims Administrator to join a leading UK income protection insurance provider. This is an excellent opportunity to develop a career in the insurance industry, with full training, sponsored industry qualifications and opportunities for career progression.

The successful candidate will review claim documentation, maintain benefit payments and provide ongoing support to policyholders throughout the claims process.

Key Responsibilities

• Review and process claim documentation and supporting evidence.
• Maintain accurate records and administer monthly claim benefit payments.
• Support policyholders and respond to queries by phone and email.
• Carry out general administrative duties, including data entry and filing.
• Identify discrepancies and assist with resolving claim-related queries.
• Provide reliable administrative support to the wider team.

Skills and Experience

• Previous claims handling, administrative or customer service experience.
• Excellent attention to detail and organisational skills.
• Strong written and verbal communication skills.
• Good problem-solving and time-management abilities.
• Proficiency in Microsoft Office and computerised systems.
• Accurate data entry skills and the ability to work independently and as part of a team.

Benefits

• Full training and career development opportunities.
• Sponsored industry qualifications.
• Company pension.
• Cycle‑to‑work scheme.