Claims Adjuster - Financial Lines

Starr Underwriting; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Claims Handler to join their dynamic team in London. In this role, you will manage claims in accordance with industry standards and ensure compliance with service level agreements. Your expertise in Financial Lines and knowledge of London Market claims processing will be invaluable as you work closely with underwriters and senior management. This forward-thinking organization is committed to fostering an inclusive environment and offers excellent training and development opportunities for its employees. If you are passionate about claims management and looking to advance your career, this is the perfect opportunity for you.

Qualifications

• 2-3 years experience in Financial Lines with a focus on Professional Indemnity.
• Up-to-date knowledge of claims activity for informed underwriting decisions.

Responsibilities

• Handle claims in line with Starr and Lloyd’s Minimum Standards.
• Produce timely and accurate large loss forms for Senior Management’s review.
• Attend client meetings to provide claims handling expertise.

Skills

Financial Lines Experience

Claims Handling

Knowledge of London Market

Tools

DOCOsoft

Job description

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

Roles and Responsibilities

• Handle claims in line with Starr and Lloyd’s Minimum Standards and your letter of authority;
• Process Electronic Claim Files (ECF) and Settle Direct claims via DOCOsoft and in line with Starr and Lloyd’s Minimum Standards;
• Effective management of Claims outcomes, including reporting to and sign off by the Claims Manager and or Senior Claims Adjuster, where appropriate;
• Produce timely and accurate large loss forms for Senior Management’s review;
• Attend client meetings with Underwriters and/or Claims Managers (UK or internationally) in order to provide specific claims handling expertise or relationship management for the account;
• Ensure Coverholder / Delegated Claims Administrators (DCA’s) submissions are processed on time and are compliant with the Service Level Agreement and adhering to Starr standards through review and approval of claims in excess of delegated authority;
• Ensure the DOCOsoft workflow, including diaries, are proactively managed and claims recorded accurately. Ensure all relevant documentation is attached to each transaction and use comprehensive notes, outlining the current status and next steps, in order to enhance claims outcomes and reduce static claims;
• Reviewing loss fund adequacy and pursue recovery of loss funds on prior years where appropriate;
• Assist CST where required to ensure that claims errors/warnings for Syndicate Claims Messages (SCMs) and Underwriter Settlement Messages (USMs) are cleared by each month end;
• Assist CST where required to ensure that claims errors/warnings for LIMCLM are cleared by each month end;
• Monitor and manage ECF/Lirma incompletes.
• Produce ad-hoc claims reports and statistical support to Claims Managers and Underwriters as required.

Experience

• 2/3 years Financial Lines experience with a focus on PI;
• Up-to-date knowledge of claims activity and handling to inform future underwriting decisions;
• Knowledge of London Market claims processing platforms.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.