Senior Financial Lines Claims Adjuster

Arthur; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Financial Lines Claims Adjuster to join their dynamic London market claims department. This exciting role involves handling complex claims for a diverse portfolio of financial institutions, where you'll negotiate settlements and provide exceptional customer service. Collaborating with external legal firms and internal stakeholders, you will ensure the highest standards of claims management. If you thrive in a fast-paced environment and possess strong organizational and communication skills, this opportunity is perfect for you to make a significant impact in the financial lines sector.

Qualifications

• Proven experience in Financial Lines claims, preferably in a syndicate or company.
• Strong London market system experience and excellent IT skills.

Responsibilities

• Handle and negotiate complex financial lines claims from first advice to final settlement.
• Work closely with claims management, legal advisors, and brokers for high-quality service.

Skills

Financial Lines Claims Handling

Negotiation Skills

Customer Service

Communication Skills

Organizational Skills

Education

Legal or Professional Qualification

Tools

ECF

Class

Microsoft Office

Job description

Arthur is excited to be partnering with a highly reputable Lloyd's Syndicate who is looking to hire a Senior Financial Lines Claims Adjuster to join their London market claims department. In this role, you will be handling claims arising out of my client's Financial Institutions book of business on both a primary and excess basis.

You will handle and negotiate the settlement of claims, including, where appropriate, those of a large and complex nature. You’ll also be responsible for working closely with external legal panel firms, brokers, and Insureds. You will be expected to provide excellent customer service, act autonomously within your settlement authority, and support more junior members of the team in their development. Working closely with portfolio underwriters is also essential in this role for my client.

Your Role:

1. Responsible for handling financial lines claims for a wide variety of financial institution, professional and commercial clients written in the International Professional Lines Division.
2. Handle complex financial lines claims in a primary and excess capacity from first advice to final settlement including full analysis of coverage/liability, reserve evaluations, and resolution strategy.
3. The portfolio will include claims arising in international jurisdictions and will be a mixture of primary and excess and company and syndicate claims.
4. You’ll work closely with claims management, external legal advisors, market leaders, and brokers to ensure that the highest standard of technical claims handling and customer service is provided.
5. Work closely with Underwriters on wording/policy issues, the provision of claims information, and to attend client meetings as appropriate.
6. Liaise with other internal stakeholders (actuarial, finance, reinsurance) as appropriate.

Your Skills, Experience and Qualifications:

1. Proven experience working within Financial Lines claims, preferably in a syndicate or company.
2. Have strong London market system experience such as ECF or Class as well as good IT (Microsoft Office) skills, including Word, Excel, Access, and Outlook.
3. Possess strong independent organisational skills.
4. Excellent written and verbal communication skills and ability to develop and sustain relationships with internal and external stakeholders.
5. Legal or professional qualification an advantage but not essential.