Claim Team Administrator

Warwickshire County Council; Warwick; Híbrido; GBP 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Agile working

Generous annual leave

Bank holidays + Christmas day

Vivup discounts

Descripción de la vacante

Warwickshire County Council’s Claims Team is seeking a part-time Claims Administrator to provide high-quality clerical and administrative support, managing the team’s claims handling system, processing invoices, and coordinating with insurers, solicitors and the public.

The role includes handling a small personal motor and liability claims caseload, requires strong IT skills and organisational ability, and offers hybrid working with some office attendance at Shire Hall, Warwick.

Formación

• Strong IT skills including use of Microsoft packages and case management systems.
• Ability to prioritise and organise workload.
• Ability to work on own initiative and as part of a team.

Responsabilidades

• Maintain and update the team’s claims handling system.
• Process invoices and payments.
• Assist in preparing documents and files for court.
• Liaise with insurers, solicitors and members of the public.
• Manage a small personal caseload of motor and straightforward liability claims.

Conocimientos

IT skills

Prioritise workload

Team working

Herramientas

Case management systems

Microsoft Office

Descripción del empleo

About the Team

The Claims Team at Warwickshire County Council works closely with members of the public, insurers and solicitors in handling all types of claims made against the Council. We are looking for a Claims Administrator to prove high-quality clerical and administrative support to the team.

About the Role

The Claims Administrator is responsible for all administrative tasks on behalf of the team, including maintaining and updating the Team’s claims handling system, processing invoices and payments, assisting in the preparation of documents and files for court, and liaising with insurers, solicitors and members of the public. In addition, the Claims Administrator manages a small personal case load of motor claims and straightforward liability claims.

The role would suit candidates with strong organisational and IT skills and a desire to improve processes and procedures. Previous administration experience is desirable, ideally in the insurance or legal sectors.

The role is advertised as a part-time position (up to 25 hours per week). The team is based in Shire Hall in Warwick, and operates on a hybrid basis with some office attendance as required.

Key Requirements

• Strong IT skills including use of Microsoft packages and case management systems.
• Ability to prioritise and organise workload.
• Ability to work on own initiative and as part of a team.

For further information please see the Job Description and Person Specification.

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them?

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

To discuss the role please contact Sarah Stott, Acting Claims Team Manager

T: 01926476895

Closing date: 23 November 2026
Interview date: w/c 7 December 2026

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more