Business Support Officer

WMJobs; Warwick; Sur place; GBP 24 000 - 28 000; Plein temps

Avantages offerts par ce poste

Pension scheme

Agile working

Generous annual leave

Résumé du poste

Warwickshire County Council is seeking a proactive Business Support Officer to join the Mental Health Business Support Team. The role offers varied administration duties supporting clinicians and managers, with a focus on accuracy, confidentiality and customer care.

You will need good ICT skills (Word, Excel, Outlook), the ability to multi-task and work well in a team, and a flexible approach to service improvements in a dynamic public sector environment.

Qualifications

• Excellent communication and organisational skills.
• Experience with data input and confidentiality.
• Ability to multi-task and work in a team.

Responsabilités

• Provide administration support to clinicians and managers.
• Handle sensitive enquiries with discretion and confidentiality.
• Support service improvements and maintain high accuracy in records.

Connaissances

Communication

Organisational skills

Data entry

Customer care

Outils

Word

Excel

Outlook

Description du poste

Warwickshire County Council, An exciting opportunity has risen for an individual with excellent communication and organisational skills to join the Warwickshire County Council as a substantive post.

The post holder will play an important role within the wider Mental Health Business Support Team to provide efficient and comprehensive administration support to clinicians and managers.

We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care would be an advantage.

Applicants will need to be computer literate in Word, Excel and Outlook with excellent accuracy in data input. You must have the ability to multi task, manage and prioritise own workload and be able to work on both your own initiative and as part of a team.

We are looking for individuals with a positive approach to change, who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work.

This is an excellent opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the Warwickshire County Council.

Business Support Officer

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants.

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

For an informal discussion or for further information please contact:

Leah McLaughlin, tel:- 01926 413951/email [e-mail] or

Jeanette Lyons, Tel:- 01926 413941/email [e-mail]

Closing date: 12th November 2026

Interview date:24th November 2026

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.