Business Support Officer

Warwickshire County Council; England; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Generous pension

Flexible working

Annual leave

Vivup benefits

Job summary

Warwickshire County Council is seeking an organised administrator to provide comprehensive support to clinicians and managers within the Mental Health Business Support Team. The role requires strong communication, data entry accuracy and a confidential approach to handling sensitive enquiries.

You will need to be computer literate in Word, Excel and Outlook, able to multitask and prioritise workloads, and flexible in adapting to service improvements.

Qualifications

• Computer literate in Word, Excel and Outlook with excellent accuracy in data input.
• Ability to multitask, manage and prioritise own workload.
• Flexible approach to work and willingness to support service improvements.

Responsibilities

• Provide efficient and comprehensive administration support to clinicians and managers.
• Support the Mental Health Business Support Team in daily administrative tasks.
• Build effective working relationships and be approachable and confidential in dealing with enquiries.

Skills

Communication skills

Organisational skills

Customer care

Data entry accuracy

Confidential handling

Teamwork

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

An exciting opportunity has risen for an individual with excellent communication and organisational skills to join the Warwickshire County Council as a substantive post.

The post holder will play an important role within the wider Mental Health Business Support Team to provide efficient and comprehensive administration support to clinicians and managers.

We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care would be an advantage.

Applicants will need to be computer literate in Word, Excel and Outlook with excellent accuracy in data input. You must have the ability to multi task, manage and prioritise own workload and be able to work on both your own initiative and as part of a team.

We are looking for individuals with a positive approach to change, who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work.

This is an excellent opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the Warwickshire County Council.

For further information please see the Job Description and Person Specification;

Business Support Officer

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feelsvalued, included, safe, supported,andwelcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

Closing date: 12th November 2026
Interview date:24th November 2026

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more