Graduate Claims Handler

Keoghs; Leeds; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

25 days holiday per year (increase).

Simply Health Care Cash Plan

Death In Service after 1 year

Pension Contribution 5% employee / 3%+

Job summary

Keoghs is seeking a claims handler to join the Casualty Team in Leeds. You will pro-actively manage a caseload of Public Liability and Property Damage claims, maintain data in the case management system, and ensure service levels meet client SLAs.

The role is based at the Leeds office with standard hours of 35 per week (Mon-Fri 9am-5pm, 1 hour lunch). You will work both as part of a team and independently to deliver quality outcomes.

Qualifications

• 6 months relevant experience or law degree or equivalent.
• Excellent attention to detail.
• Strong communication and negotiation skills.
• Strong organisational skills.
• Excellent client care and customer service skills.
• Ability to manage own volume workload via task management.
• Ability to work as a team and independently.

Responsibilities

• To pro-actively manage a caseload of Public Liability & Property Damage claims.
• Maintain accurate data on relevant case management system.
• Comply with set client SLA’s.
• Ensure quality service standards and productivity levels are maintained to a high standard.
• Undertake appropriate additional tasks provided by the Team Leader.

Skills

Attention to detail

Communication skills

Negotiation skills

Organisational skills

Client care

Workload management

Teamwork & independence

Education

Law degree or equivalent

Job description

Description

Ready to take your legal career to the next level? If so we are seeking a claims hander to join our Casualty Team.

Application Deadline: 10 November 2026

Department: Legal

Location: Leeds

Key Accountabilities

• To pro-actively manage a caseload of Public Liability & Property Damage claims
• Maintain accurate data on relevant case management system
• Comply with set client SLA’s
• Ensure quality service standards and productivity levels are maintained to a high standard
• Undertake appropriate additional tasks provided by the Team Leader

Working Hours

35 hours per week

Monday – Friday 9am – 5pm with 1 unpaid hour for lunch

Primary location for this role is Leeds Office

Experience, Skills and Qualifications

• 6 months relevant experience or law degree or equivalent
• Excellent attention to detail
• Strong communication and negotiation skills
• Strong organisational skills
• Excellent client care and customer service skills
• Ability to manage own volume workload via task management
• Ability to work as a team and independently

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

Our Values

• We are connected
• We are Dynamic
• We are Innovative
• We succeed together

Benefits

• 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation