CLAHS Coordinator

Sheffield Children’s NHS Foundation Trust; Sheffield; On-site; GBP 21,000 - 26,000; Full time

Job summary

Sheffield Children’s NHS Foundation Trust is seeking a CLAHS Coordinator to provide essential admin support to medical staff and clinical teams. You will liaise between the Trust, patients, GPs, and other healthcare professionals, ensuring timely actions, confidentiality, and adherence to procedures.

The role requires flexibility, initiative, and the ability to manage competing priorities in a busy, multidisciplinary environment within the Children Looked After Health Service team.

Qualifications

• GCSEs with English required.
• NVQ Level 3 or A-Levels or equivalent gained through experience.
• Experience with confidential material and NHS systems is desirable.

Responsibilities

• Collect and action post for the clinical team.
• Handle enquiries from patients, GPs, hospitals, and staff by phone, email, and in person.
• Ensure tasks meet standard operating procedures and KPIs.
• Arrange investigations, follow-up work, and file results in patient records.
• Maintain patient records (paper and electronic).
• Type medical correspondence (clinic letters and reports).
• Book appointments, reviews, investigations, and interpreters.
• Provide secretarial support for meetings (scheduling, minutes, materials).
• Prepare discharge summaries and inform patients and clinicians of outcomes.
• Follow the 18-week RTT process and book reviews.

Skills

Verbal & written communication

Analytical skills

Team collaboration

Time management

Education

GCSEs including English

NVQ Level 3 / A-Levels or equivalent

Tools

Email & Internet

NHS healthcare software

Job description

Sheffield Children’s NHS Foundation Trust

CLAHS Coordinator

The closing date is 05 November 2026

An exciting opportunity has arisen to join the Children Looked After Health Service team, part of the Sheffield Children's Hospital, where you'll provide essential admin support to medical staff and clinical teams, liaising between the Trust, patients, GPs, and other healthcare professionals.

You will work in a supportive team, prioritising tasks, meeting deadlines, and maintaining our standards of service. We are looking for flexibility, initiative, and a commitment to confidentiality.

Main duties of the job

Reporting into the Service Coordinator, your responsibilities will include:

• Collect and action post for the clinical team, using initiative when needed.
• Handle enquiries from patients, GPs, hospitals, and staff by phone, email, and in person.
• Ensure tasks meet standard operating procedures and KPIs
• Arrange investigations, follow-up work, and ensure results are filed in patient records.
• Maintain patient records, both paper and electronic.
• Type medical correspondence, including clinic letters and reports.
• Book appointments, reviews, investigations, and interpreters.
• Keep statistical records for audits and file correspondence in patient records.
• Provide secretarial support for meetings, including scheduling, minute-taking, and preparing materials.
• Prepare discharge summaries and inform patients and clinicians of outcomes.
• Follow the Trust's 18-week RTT process and book necessary reviews and interpreters.
• Perform general administration tasks, support staff induction and training, and manage office supplies and equipment repairs.

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

We're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.

Job responsibilities

******We strongly encourage all applicants to review their right to work eligibility before submitting an application to help avoid any disappointment during the recruitment process.

This role has been assigned occupation code 4142 using the CASCOT coding tool. Under current Home Office guidance for further information on occupation codes, sponsorship eligibility and right-to-work requirements, please visit: Skilled Worker visa: Your Job GOV.UK. Skilled Worker visa: eligible occupations and codes - GOV.UK

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [e-mail]. Together, were building a workplace where everyone belongs.

Person Specification

Qualifications

• 4 GCSEs Grace C or above including English
• NVQ Level 3, A-Levels or equivalent acquired through experience

Experience

• Experience of working with confidential material
• Experience of working in a multi-disciplinary team
• Experience of working with filing systems
• Experience of working with different computer software e.g. e-mail, internet
• Experience of scheduling / co-ordination of activities and / or resources
• Previous NHS experience
• Experience with NHS / Healthcare software systems

Knowledge and Skills

• Understanding and knowledge of Caldicott and Data Protection Act
• Good verbal and written communication skills with team / clients / relatives using tact when required
• Able to work as part of a team and under own initiative
• Strong analytical skills
• Ability to establish and maintain effective working relationships
• Good time management skills with the ability to work to prioritise work according to deadlines

Personal Attributes

• Adaptable to change
• Strong attention to detail and accuracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Children’s NHS Foundation Trust