CLAHS: Child Health Admin & Liaison Coordinator

Sheffield Children’s NHS Foundation Trust; Sheffield; On-site; GBP 21,000 - 26,000; Full time

Job summary

Sheffield Children’s NHS Foundation Trust is seeking a CLAHS Coordinator to provide essential admin support to medical staff and clinical teams. You will liaise between the Trust, patients, GPs, and other healthcare professionals, ensuring timely actions, confidentiality, and adherence to procedures.

The role requires flexibility, initiative, and the ability to manage competing priorities in a busy, multidisciplinary environment within the Children Looked After Health Service team.

Qualifications

• GCSEs with English required.
• NVQ Level 3 or A-Levels or equivalent gained through experience.
• Experience with confidential material and NHS systems is desirable.

Responsibilities

• Collect and action post for the clinical team.
• Handle enquiries from patients, GPs, hospitals, and staff by phone, email, and in person.
• Ensure tasks meet standard operating procedures and KPIs.
• Arrange investigations, follow-up work, and file results in patient records.
• Maintain patient records (paper and electronic).
• Type medical correspondence (clinic letters and reports).
• Book appointments, reviews, investigations, and interpreters.
• Provide secretarial support for meetings (scheduling, minutes, materials).
• Prepare discharge summaries and inform patients and clinicians of outcomes.
• Follow the 18-week RTT process and book reviews.

Skills

Verbal & written communication

Analytical skills

Team collaboration

Time management

Education

GCSEs including English

NVQ Level 3 / A-Levels or equivalent

Tools

Email & Internet

NHS healthcare software

Job description

Sheffield Children’s NHS Foundation Trust is seeking a CLAHS Coordinator to provide essential admin support to medical staff and clinical teams. You will liaise between the Trust, patients, GPs, and other healthcare professionals, ensuring timely actions, confidentiality, and adherence to procedures.

The role requires flexibility, initiative, and the ability to manage competing priorities in a busy, multidisciplinary environment within the Children Looked After Health Service team.