Children's medical complexity Administration and Secretarial Support

Sheffield; Sheffield; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

Sheffield Children's NHS Foundation Trust is seeking an administrator and secretarial support for the Complex Care Team. The role focuses on providing admin assistance to clinicians, maintaining records, and ensuring efficient service delivery in a compassionate NHS environment.

The post involves minute taking, MDT coordination, and confidentiality in handling sensitive information. Part-time or flexible working patterns may be available within the Complex Care Team.

Qualifications

• RSA Stage II typing/word processing or equivalent.
• GCSE English and Maths (grade C or above).
• RSA Stage III typing/word processing.
• Minute taking.

Responsibilities

• Provide administrative and secretarial support to the Complex Care Team.
• Assist nurses and medical staff with administrative tasks to support effective service delivery.
• Maintain accurate records, correspondence, and documentation.
• Prioritise workload effectively, using initiative and discretion.
• Maintain confidentiality and handle sensitive information in line with Trust policies.

Skills

Minute taking

Word & Excel

Initiative & teamwork

Supplies management

Policies & compliance

Advanced IT skills

Medical records systems

Education

RSA Stage II typing/word processing

GCSE English & Maths (C or above)

RSA Stage III typing/word processing

Tools

EDMS

Careflow

SystmOne

Job description

Sheffield Children’s NHS Foundation Trust

Children's medical complexity Administration and Secretarial Support

The closing date is 28 October 2026

An exciting opportunity has arisen to join the Complex Care Team at Sheffield Children's NHS Foundation Trust as administrator and secretarial support

The postholder will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. They will share the Trust values and be committed to equality, diversity and inclusion.

The postholder will be a key member of the Complex Care Team, who provide support to families of children with medical complexities in the hospital and out patients. Complex Care are a fantastic team, who welcome new members, encourage initiative and support professional development.

Complex Care Administration and secretarial support will have

• Minute taking
• Coordination of MDT's
• Ability to use spread sheet and data base software - use of Word & Excel

Ability to work on own initiative and as part of a team

Main duties of the job

Some of your responsibilities will include:

• Provide administrative and secretarial support to the Complex Care Team
• Assist nurses and medical staff with administrative tasks to support effective service delivery
• Maintain accurate records, correspondence, and documentation
• Prioritise workload effectively, using initiative and discretion
• Maintain confidentiality and handle sensitive information in line with Trust policies.

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary this year, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

This role has been assigned occupation code 4159 using the CASCOT coding tool. Under current Home Office guidance for further information on occupation codes, sponsorship eligibility and right-to-work requirements, please visit: Skilled Worker visa: Your Job GOV.UK. Skilled Worker visa: eligible occupations and codes - GOV.UK

Please note: We do not offer visa sponsorship for Band 2 roles.

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [e-mail]. Together, were building a workplace where everyone belongs.

Person Specification

Qualifications/Training

• RSA Stage II typing/word processing or equivalent, or able to demonstrate equivalent in previous work experience.
• GCSE or equivalent in English language and Maths (grade C or above)
• RSA Stage III typing/word processing
• Minute taking

Experience

• Previous experience of dealing with the General Public
• Worked with children and young people
• Worked within the National Health Service

Knowledge and Skills

• Ability to use spread sheet and data base software - use of Word & Excel
• Ability to work on own initiative and as part of a team
• Supplies management
• Compliance of Policies and Procedures in a regulated Health Care Provider
• Advanced IT skills ie Level 2 IT qualification
• Previously worked in a Health / Social Care multidisciplinary team setting and contributed in team meetings
• Experience in using medical records systems - EDMS,Careflow, SystmOne

Attributes

• Willingness to work flexibly in approach and working hours/pattern
• Display a non-judgmental attitude towards children / families / carers / colleagues
• Respectful attitude for individuals and co-workers
• Ability to take part in personal development reviews
• Pleasant, tactful and understanding manner
• Ability to accept instructions & supervision and undertake delegated tasks
• Previously worked in a flexible working pattern environment
• Compliance of Policies and Procedures in reference to Equality and Diversity

Demonstrates Trust Values

• Compassion, Accountability, Respect & Excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

£25,760 to £27,476 a yearper annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

425-26-8151092-A

Job locations

Sheffield Children's NHS Foundation Trust