Civil Enforcement Supervisor — Lead & Develop Team

Central Parking; Hertford Heath; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

20 days holiday + 8 bank holidays

Training and development

Pension scheme

Job summary

Central Parking in Stevenage is seeking a Civil Enforcement Supervisor to lead a team of Enforcement Officers, ensuring adherence to parking regulations on streets and in car parks. The role focuses on daily supervision, deployment planning, and contract compliance to keep local roads moving and safe.

The ideal candidate will have at least one year in a management role in parking or customer services, knowledge of the Traffic Management Act 2004, and a full UK driving licence.

Qualifications

• At least one year in a managing role in parking or customer services.
• Experience with the Traffic Management Act 2004 and other parking legislation.
• Ability to organise and motivate large numbers of contract staff.
• Ability to create reports and maintain documentation.
• Excellent interpersonal and problem-solving skills.
• Must hold a Full UK driving licence.

Responsibilities

• Ensure all policies are followed and set a good example.
• Deploy the correct number of Officers per service levels and contract.
• Initiate and manage Requests for Actions effectively.
• Supervise staff according to contract requirements and provide guidance.
• Train staff in Health and Safety and job responsibilities.
• Maintain attendance levels within the team and communicate updates.
• Prepare performance reports as required by contract management.
• Ensure contract standards and quality are maintained at all times.

Skills

Supervisory experience

Team leadership

Organisational skills

Report creation

Problem solving

Full UK driving licence

Job description

Central Parking in Stevenage is seeking a Civil Enforcement Supervisor to lead a team of Enforcement Officers, ensuring adherence to parking regulations on streets and in car parks. The role focuses on daily supervision, deployment planning, and contract compliance to keep local roads moving and safe.

The ideal candidate will have at least one year in a management role in parking or customer services, knowledge of the Traffic Management Act 2004, and a full UK driving licence.