Civil Enforcement Officer

4Recruitment Services Ltd; Greater London; On-site; GBP 23,000 - 32,000; Full time

Job summary

4Recruitment Services are seeking an experienced Civil Enforcement Officer to work for a council based in Northwest London. The role focuses on enforcing on and off-street parking regulations, including pay and display car parks and controlled parking zones, using patrols on foot, by moped or vehicle, and CCTV where appropriate.

Candidates must hold Level 2 City and Guilds or WAMITAB in Parking Enforcement and Conflict Management, a full UK driving licence, and be able to apply legislation to

Qualifications

• Must have WAMITAB Level 2 or city and guilds level 2 in Parking Enforcement and Conflict Management.
• Trained in Civil Enforcement or capable of being trained to satisfactory standards, or to able to demonstrate relevant experience.
• A knowledge of legislation relating to Parking Enforcement/CCTV.
• Must have a full UK Driving Licence.

Responsibilities

• Patrol the borough and identify contraventions of on-street parking, car parks and controlled parking zones, either solo or as part of a team either on foot, riding a moped or in a vehicle according to instructions.
• Monitor CCTV for contraventions, or process contraventions recorded by camera systems.
• Record and issue PCN’s using mobile devices or manual reporting systems, ensuring all equipment is tested prior to starting patrol and reporting any damaged or faulty equipment.
• Check that relevant lining and signing is accurate and that the relevant signing and markings are adequate for the issue of a PCN. Reporting any defects to signs and lines as instructed including mobile devices and manual reporting.
• Ensure that written reports are clearly recorded and accurate for any subsequent enquiry. To attend Adjudication Hearings, court or other tribunals related to the duties.
• Deal politely with enquiries from members of the public and act as first point of contact on straightforward issues. Defuse situations that might result in a dispute.

Skills

Conflict management

Patrol and enforcement

Customer interaction

Education

Level 2 City and Guilds/WAMITAB in Parking Enforcement and Conflict Management

Tools

CCTV monitoring

Penalty Charge Notice processing

Mobile devices

Camera systems

Job description

4Recruitment Services are seeking an experienced Civil Enforcement Officer to work for a council based in Northwest London.

Please note the client will only consider applicants who meet the following criteria:

• Level 2 City and Guilds/WAMITAB in Parking Enforcement and Conflict Management
• Full clean manual driving licence

Purpose of the role:

Enforcement of on and off street parking throughout the Borough, including pay and display car parks and controlled parking zones or any other regulations as directed. Enforcement might be on foot, riding a moped or in a vehicle or through the use of camera systems.
Work as part of the team carrying out surveillance of potential incidents of crime and antisocial behaviour.
Record violations in accordance with legislation and working procedures to enforce parking and traffic contraventions, process contraventions into capture software, and assess possible contraventions for the possible issue of a Penalty Charge Notice.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Patrol the borough and identify contraventions of on-street parking, car parks and controlled parking zones, either solo or as part of a team either on foot, riding a moped or in a vehicle according to instructions.
• Monitor CCTV for contraventions, or process contraventions recorded by camera systems.
• Record and issue PCN’s using mobile devices or manual reporting systems, ensuring all equipment is tested prior to starting patrol and reporting any damaged or faulty equipment.
• Check that relevant lining and signing is accurate and that the relevant signing and markings are adequate for the issue of a PCN. Reporting any defects to signs and lines as instructed including mobile devices and manual reporting.
• Ensure that written reports are clearly recorded and accurate for any subsequent enquiry. To attend Adjudication Hearings, court or other tribunals related to the duties.
• Report defects to highways, plus suspected abandoned vehicles by mobile devices or manual reporting systems.
• Ensure that written reports are clearly recorded and accurate for any subsequent enquiry. To attend Adjudication Hearings, court or other tribunals related to the duties.
• Deal politely with enquiries from members of the public and act as first point of contact on straightforward issues. Defuse situations that might result in a dispute.

ESSENTIAL REQUIREMENTS INCLUDE:

• Must have WAMITAB Level 2 or city and guilds level 2 in Parking Enforcement and Conflict Management.
• Trained in Civil Enforcement or capable of being trained to satisfactory standards, or to able to demonstrate relevant experience
• A knowledge of legislation relating to Parking Enforcement/CCTV.
• Must have a full UK Driving Licence,

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.