Civil Enforcement Officer

North Somerset Council; Weston-super-Mare; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Flexible working

LGPS pension

Career development

Inclusive staff groups

Additional annual leave purchase

Wellbeing team

Cycle to Work scheme

Electric Vehicle schemes

Job summary

North Somerset Council is seeking a Civil Enforcement Officer to patrol council car parks and on-street areas to ensure compliance with parking orders and PSPO regulations. You will enforce penalties, gather evidence, and assist the public with guidance in a courteous manner.

The role requires a valid driving licence, excellent communication skills, and the ability to work a fixed rota (4 days on, 2 off) including evenings, weekends and bank holidays.

Qualifications

• Excellent communication skills demonstrated in public interactions.
• A valid driving licence or ability to travel across the district.

Responsibilities

• Check vehicles in car parks and on-street enforcement areas for compliance.
• Issue parking enforcement notices and collect evidence.
• Collect PSPO offence evidence (e.g., littering, dog fouling, smoking).
• Maintain and check Pay and Display machines.
• Conduct Health and Safety checks at car parks.
• Assist with local events as required.
• Check Blue Badges for eligibility.

Skills

Excellent communication

Driving licence

Job description

About us.

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The role.

We are seeking a dedicated Civil Enforcement Officer to join our Parking Services team. The Parking Services Team cover enforcement of parking restrictions and Public Space Protection Order (PSPO) offences across the whole of North Somerset district.

As a CEO you will be expected to patrol Council car parks and on street areas covered by parking enforcement and offer a consistent and fair approach to enforcement and management of North Somerset parking. You will also be required to enforce PSPO Offences, such as littering, dog fouling and smoking in a Children’s play area. You will operate as an individual and with other team members and act as a Council ambassador, offering help and guidance to the public over a range of topics. You will be expected to have excellent communication skills and be professional at all times particularly when dealing with potential confrontational situations. Working hours will be on a fixed rota basis, 4 days on 2 days off, to include evenings, weekends and bank holidays. Full uniform and training provided.

Key responsibilities:

• Checking vehicles in car parks and on-street enforcement areas to ensure they comply with the parking order and legislation.
• Issuing parking enforcement notices and collecting evidence.
• Collecting evidence of PSPO offence.
• Maintenance and checking of Pay and Display machines.
• Health and Saftey checks to car parks.
• Assisting with local events as required.
• Checking Blue Badges.

The post-holder must have a valid driving licence or be able to use suitable alternative methods of travel throughout the district.

Work style.

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development.

This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:

• 0-1 day in the office.
• Includes field workers who primarily work remotely.
• Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.

What we offer.

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

We offer:

• Competitive salary and benefits.
• Flexible working arrangements.
• Local Government Pension.
• Opportunities for professional development.
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
• Opportunity to purchase up to an additional 10 days annual leave each year.
• Dedicated in house Wellbeing Team.
• Salary sacrifice Cycle to Work and Electric Vehicle schemes.

Further details of our excellent rewards package can be found in our Benefits booklet.

Contact information.

For further information about the role, please contact Louise, Civil Enforcement Supervisor, on 07385 430 523.

Important information.

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: to be confirmed.

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK.

Equal opportunities.

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.