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North Somerset Council; Weston-super-Mare; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Flexible working arrangements

Local Government Pension

Professional development

Cycle to Work and EV schemes

Job summary

North Somerset Council is seeking a dedicated Civil Enforcement Officer to join our Parking Services team in Weston-super-Mare. You will patrol car parks and on-street areas to uphold parking rules and PSPOs, while representing the council in a professional and helpful manner.

The role requires a valid driving licence or alternative travel, a reliable communicator, and the ability to work a fixed rota including evenings, weekends and bank holidays. Training and uniform are provided.

Qualifications

• Excellent communication skills and a professional approach.
• Must have a valid driving licence or be able to travel across the district.
• Willingness to work a fixed rota including evenings, weekends and bank holidays.

Responsibilities

• Patrol Council car parks and on-street areas covered by parking enforcement.
• Enforce PSPO offences, such as littering, dog fouling and smoking in play areas.
• Act as a Council ambassador, offering help and guidance to the public.
• Work on a fixed rota: 4 days on, 2 off, with evenings, weekends and bank holidays.

Skills

Communication skills

Job description

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The role.

We are seeking a dedicated Civil Enforcement Officer to join our Parking Services team. The Parking Services Team cover enforcement of parking restrictions and Public Space Protection Order (PSPO) offences across the whole of North Somerset district.

As a CEO you will be expected to patrol Council car parks and on street areas covered by parking enforcement and offer a consistent and fair approach to enforcement and management of North Somerset parking. You will also be required to enforce PSPO Offences, such as littering, dog fouling and smoking in a Children’s play area. You will operate as an individual and with other team members and act as a Council ambassador, offering help and guidance to the public over a range of topics. You will be expected to have excellent communication skills and be professional at all times particularly when dealing with potential confrontational situations. Working hours will be on a fixed rota basis, 4 days on 2 days off, to include evenings, weekends and bank holidays. Full uniform and training provided.

The post-holder must have a valid driving licence or be able to use suitable alternative methods of travel throughout the district.

Work style.

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development.

This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:

• 0-1 day in the office.
• Includes field workers who primarily work remotely.
• Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.

What we offer.

• Competitive salary and benefits.
• Flexible working arrangements.
• Local Government Pension.
• Opportunities for professional development.
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
• Opportunity to purchase up to an additional 10 days annual leave each year.
• Dedicated in house Wellbeing Team.
• Salary sacrifice Cycle to Work and Electric Vehicle schemes.

Further details of our excellent rewards package can be found in our Benefits booklet.

Contact information.

For further information about the role, please contact Louise, Civil Enforcement Supervisor, on 07385 430 523.

Important information.

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: to be confirmed.

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK.

Equal opportunities.

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Civil Enforcement Officer

Company: North Somerset Council Salary: £28,598 to £31,022 a year Hours: Full-time Location: Weston-super-Mare, BS23 1UJ Working pattern: On-site Job type: Permanent Posting date: 28 Aug 2026 Closing date: 25 Sept 2026