Civil Enforcement Officer

Wiltshire Career Site; Salisbury; Hybrid; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Annual leave entitlement

Wiltshire Council employee benefits

Job summary

Wiltshire Council is seeking individuals to join the Civil Enforcement/Parking Services team in Salisbury. The role involves enforcing parking restrictions, interacting with the public, and working across a four-week rota from 7 am to 8 pm.

A full UK driving licence (manual and automatic) is required, with hybrid on-site work and a focus on service excellence. We offer generous annual leave and a range of Wiltshire Council employee benefits.

Qualifications

• Strong people skills and customer service mindset.
• Full UK driving licence for manual and automatic vehicles.
• Ability to stay calm and polite when handling difficult situations.

Responsibilities

• Enforce parking restrictions across Wiltshire.
• Manage parking service operations to balance residents, commuters and visitors.
• Support road safety objectives through enforcement activities.

Skills

People skills

Customer service

Driving license

Job description

Salary: £29,979 - £31,458 per annum (Inclusive of 10% unsocial hours plussage)

Hours per week: 37 hours

Interview date: Friday 16 October 2026

Are you looking to start or develop your career in Civil Enforcement or Parking Services?

We are looking for individuals with strong people skills and a keen eye for detail, to join our parking enforcement team to ensure parking restrictions are enforced across Wiltshire.

Parking Services help to manage and reconcile the competing demands for parking from residents, commuters, businesses, shoppers and visitors as well as improve road safety for all sections of the community.

Our work follows a four week rolling rota, with various shifts between 7 am and 8 pm, 7 days per week.

This role will involve being outside in all weathers, with lots of walking as well as driving duties.

It is essential that applicants hold a full UK driving license, for both a manual and an automatic vehicle.

The safety of our team is our top priority. That is why we supply all the necessary clothing and gear to ensure our teams safety on the job. We also offer a generous annual leave entitlement alongside an extensive range of benefits exclusive to Wiltshire Council employees!

Our commitment is to make parking effortless for everyone. If you have strong customer service skills and can remain polite and calm when handling difficult situations, we want to hear from you.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Deborah Hall, Senior Civil Enforcement Officer, at [e-mail].

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.