Civil Enforcement Officer

The Methodist Church in Britain; Sheffield; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Full induction and training

Local Government Pension Scheme

Generous leave allowance

Professional development

Weekend pay enhancement

Supportive environment

Flexible working options

Public service improvement

Job summary

Sheffield City Council is recruiting two Civil Enforcement Officers for the Parking Services team in Sheffield. One role covers day shifts and one for evenings, with a fixed rota including weekends.

The officers will enforce parking rules across car parks, residents’ schemes, pay and display bays and loading restrictions, while patrolling on foot in all weather conditions. Applicants should hold a full driving licence and be fit to patrol on foot.

Qualifications

• Full driving licence required.
• Experience handling confrontational situations is desirable.
• Commitment to high-quality public service and impartial enforcement.

Responsibilities

• Enforce parking regulations across off-street car parks, residents' parking schemes, on-street pay and display and waiting and loading restrictions.
• Patrol on foot outdoors in all weather conditions.
• Support the efficient use of public space, reduce congestion and help keep streets safer.
• Assist with road safety and environmental matters.
• Work on the days or evenings rota, including weekends, five days out of seven.

Skills

Driving licence

Public service

Confrontation handling

Communication

Impartiality

Organisation

Job description

The Parking Services team at Sheffield City Council is recruiting two Civil Enforcement Officers, one for the days team and one for the evenings team. The role enforces parking rules across off-street car parks, residents' parking schemes, pay and display bays and waiting and loading restrictions, with some road safety and environmental work. Shifts run on a fixed rota covering weekends, with staff working five days out of seven. Candidates need a full driving licence and the fitness to patrol on foot in all weathers.

What the job involves

• Enforce parking regulations across off-street car parks, residents' parking schemes, on-street pay and display and waiting and loading restrictions
• Patrol on foot outdoors in all weather conditions
• Support the efficient use of public space, reduce congestion and help keep streets safer
• Assist with road safety and environmental matters
• Work on the days or evenings rota, including weekends, five days out of seven

What’s required

Experience

• Dealing with confrontational situations
• Providing high-level public service

Skills & knowledge

• Good listener and communicator who can take in information and stay impartial
• Able to retain knowledge and adapt quickly to situations, responding professionally
• Strong organisational skills and handling conflicting priorities under pressure
• Working knowledge of relevant legislation, policies and enforcement technologies
• Confident communicator with strong interpersonal, negotiation and decision-making skills

Checks & eligibility

• Full driving licence
• Relevant safeguarding checks, where appropriate to the role

Other

• Fit enough to patrol on foot in all weather
• Flexible approach to shift working, covering a fixed rota including weekends
• Self-driven nature

What’s offered

• Full induction and training, plus full uniform
• Local Government Pension Scheme
• Generous leave allowance
• Comprehensive training and continuous professional development
• Weekend pay enhancement on top of the starting salary
• Supportive and inclusive working environment
• Flexible working options, including reduced hours, part time or job share
• Opportunities to shape and improve public services in Sheffield