Christmas Night Retail Assistant | Fast-Paced & Flexible

Marks and Spencer; Ilkeston; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, recommending our newest food products, and driving sales in a high-demand environment. Night shifts are part of the pattern, with a £3.00 p/h unsocial premium applicable between 22:00 and 06:00.

We value resilience, team collaboration, and a passion for food knowledge, with opportunities to work across different store areas as needed.

Qualifications

• Experience delivering frontline customer service in a fast-paced environment.
• Ability to work under pressure while maintaining high service standards.
• Comfort with using digital tools to assist customers and complete tasks.

Responsibilities

• Assist customers, answer questions and provide product recommendations.
• Operate in a high-energy, frontline store environment during shifts.
• Utilise Sparks App and in-store devices to enhance customer experience.

Skills

Customer focus

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, recommending our newest food products, and driving sales in a high-demand environment. Night shifts are part of the pattern, with a £3.00 p/h unsocial premium applicable between 22:00 and 06:00.

We value resilience, team collaboration, and a passion for food knowledge, with opportunities to work across different store areas as needed.