Christmas Night-Shift Food Customer Assistant

Marks & Spencer Plc; Frome; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Night shift premium

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section in the UK. You will be at the frontline, delivering fast, friendly service and helping customers with product knowledge and recommendations.

The role involves night shifts (Sunday to Wednesday 22:00–06:00) with a £3 per hour unsocial premium for hours worked 22:00–06:00. You may be asked to work up to full-time hours during peak periods.

Qualifications

• Customer-focused role in a fast-paced retail environment.
• Willingness to work night shifts (22:00–06:00) with unsocial premium.
• Ability to use Sparks App and in-store devices.

Responsibilities

• Deliver five-star service to customers at pace.
• Assist across store areas as required to meet demand.
• Promote and sell new food products to customers.
• Utilise digital tools to enhance the customer experience.

Skills

Customer service

Team player

Night shift resilience

Digital tools

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section in the UK. You will be at the frontline, delivering fast, friendly service and helping customers with product knowledge and recommendations.

The role involves night shifts (Sunday to Wednesday 22:00–06:00) with a £3 per hour unsocial premium for hours worked 22:00–06:00. You may be asked to work up to full-time hours during peak periods.