Christmas Customer Assistant - Operations - Torbay

Marks and Spencer; Torquay; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks & Spencer in Torquay is seeking a Customer Assistant in Operations. You will support stock control, deliveries, and essential backstage duties to keep the store running smoothly.

The role requires physical activity, the ability to work overnight/late shifts, and strong teamwork across store functions to maintain shelves and service excellence.

Qualifications

• Stock management and deliveries handling.
• Use of digital tools to track deliveries and stock levels.
• Teamwork across store functions to keep shop floor stocked.

Responsibilities

• Responsible for stock, deliveries, and behind-the-scenes work to keep the shop floor full, clean, and ready for customers.
• Be fast, focused, and proactive to ensure products move with urgency and accuracy.
• Flex across the wider store and adapt to pace and demands of retail.
• Maintain availability and speed through digital tools to track deliveries and stock.

Job description

All the details

t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

Wednesday 20:00-04:00
Thursday 20:00-04:00
Friday 20:00-04:00
Saturday 20:00-04:00,

All the details

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.