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Marks & Spencer is seeking a Customer Assistant in Operations. This is a physically demanding, high‑intensity role that keeps our stores running like clockwork and requires focus, speed and accuracy.
You’ll handle stock, deliveries, and all behind‑the‑scenes work to ensure the shop floor stays full, clean, and ready for customers. You’ll work across the wider store, use digital tools to track deliveries, and stay fast and collaborative across teams.
Thursday 15:00 - 23:00
Friday 15:00 - 23:00
Saturday 15:00 - 23:00
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Under 18 disclaimer
This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
This is a role for people who move with purpose.
Are you ready for it?
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