Christmas Customer Assistant - Operations - Kingston

Marks and Spencer; Kingston upon Thames; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer in Kingston upon Thames is seeking a Customer Assistant in Operations to support stock, deliveries and back-of-house tasks during the festive peak. The role helps keep shelves full and the store running smoothly.

You will work across the store, use digital tools to track deliveries and stock, and collaborate with colleagues to meet customer demand with speed and accuracy. This is a physically demanding, rewarding Christmas-season role.

Qualifications

• Experience in retail stock management is preferred.
• Able to work flexible hours and shifts.
• Comfort with using digital tools to track deliveries.

Responsibilities

• Manage stock and deliveries to keep shop floor stocked.
• Support store operations and other departments as needed.
• Work across shifts including early mornings and peak periods.

Skills

Stock control

Digital tools

Teamwork

Flexible scheduling

Job description

Under 18 disclaimer:

t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

All the details

Work Pattern

Sunday 17:00-21:00

Monday 18:00-22:00

Tuesday 18:00-22:00

Thursday 18:00-22:00

Friday 18:00-22:00

Under 18 disclaimer:

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? #christmas