Christmas Customer Assistant - Operations - Lancaster

Marks & Spencer Plc; Aldcliffe; On-site; GBP 12,398,000 - 16,531,000; Full time

Job summary

Marks & Spencer Plc is seeking an Operations Assistant to manage stock, deliveries and the behind-the-scenes work that keeps our stores running smoothly. The role is physically demanding and fast-paced, with early morning shifts across Sundays and weekdays.

If you are flexible, digitally capable to track deliveries and stock, and a strong team player, this position may suit you. Hours could extend to full-time in December; an unsocial premium applies to hours between 22:00 and 06:00.

Qualifications

• Must be 18 years or older.
• Flexible to work across the store and hours.
• Digitally confident to track deliveries and stock.

Responsibilities

• Responsible for stock, deliveries and behind-the-scenes work to ensure shop floor stays full, clean and ready for customers.
• Work across the wider store to support pace and demands of retail.

Job description

Operations Assistant

Working Pattern:

Sunday 05:45-09:45
Thursday 04:45-08:45
Friday 04:45-08:45
Saturday 04:45-08:45

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

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