Christmas Customer Assistant - Operations - Aintree Retail Park

Marks & Spencer Plc; Sefton; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer plc in the United Kingdom is hiring a Customer Assistant in Operations. The role is physically demanding and focuses on stock control, deliveries, and essential behind-the-scenes work to keep the shop floor full and ready for customers.

You will use digital tools to track deliveries, move stock efficiently, and work across store functions with pace and accuracy. Flexibility is required to support early deliveries and late stocking to keep operations smooth.

Responsibilities

• Stock control and stock handling to keep shop floors full and ready for customers.
• Manage deliveries and ensure the flow of products with accuracy and speed.
• Backstage operations across the store, collaborating with teams to meet pace and demand.
• Flexibly support across wider store areas, including early deliveries and late stock movements.

Job description

Work Pattern

• Sunday 1400-1800
• Thursday 1900-2300
• Friday 1900-2300
• Saturday 1400-1800

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

"Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. "

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

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