Christmas Customer Assistant - Operations - Lisburn

Marks and Spencer; Lisburn; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support stock, deliveries and behind-the-scenes work that keeps the store running smoothly. The role is physically demanding and requires fast, accurate work to maintain product availability for customers.

You will work as part of a team across store functions, using digital tools to manage stock and ensure timely replenishment. Flexibility to cover varying shifts, including weekends and peak periods, is essential.

Qualifications

• Physically demanding role in a busy retail environment.
• Ability to work as part of a team and follow procedures.
• Comfortable working across store areas and with digital stock tools.

Responsibilities

• Manage stock levels and assist with deliveries to keep shop floor replenished.
• Carry out back-of-house tasks to support store operations and availability.
• Use digital tools to track deliveries and stock movement accurately.
• Collaborate across departments to maintain smooth store performance.

Job description

Saturday 125-2100

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Work Pattern

Sunday 0700-1545

Saturday 125-2100

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas