Christmas Customer Assistant - Operations - Lisburn

Marks & Spencer Plc; Lisburn; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant in Operations to support our stores behind the scenes. The role is physically demanding and fast-paced, focusing on stock, deliveries, and keeping the shop floor full, clean, and ready for customers.

You'll work flexibly across the wider store, be digitally confident to track deliveries and stock, and collaborate with colleagues to meet peak Christmas demand.

Qualifications

• Stock, deliveries and behind-the-scenes work to keep the store ready for customers.
• Flexibility to work across the wider store to meet pace and demands.
• Digital tools used to track deliveries and manage stock.
• Team player across functions and store operations.

Responsibilities

• Manage stock levels and assist with deliveries.
• Keep shop floor stocked, clean and ready for customers.
• Support colleagues across store operations.

Job description

Work Pattern

Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Friday: 10:00–18:00
Saturday: 13:00–21:00

Under 18 disclaimer:

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. #christmas