Christmas Customer Assistant - Operations - Ballymena

Marks & Spencer; Ballymena; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations. You will be the backstage powerhouse, handling stock, deliveries and behind-the-scenes work to ensure the shop floor stays full and ready for customers. The role is physically demanding and requires you to move with purpose and work across store areas as needed.

You’ll be flexible in working across shifts, confident with digital tools to track deliveries, and a strong team player contributing to store performance during peak periods.

Qualifications

• Flexible and adaptable to store demands.
• Digital tools used to track deliveries and stock.
• Team player who supports across store functions.

Responsibilities

• Manage stock and deliveries to keep shop floor full and ready for customers.
• Support behind-the-scenes operations to ensure smooth store flow.
• Work across store areas to assist as needed, including early mornings and late stock movements.

Skills

Flexibility

Digital literacy

Teamwork

Job description

Work Pattern
Thursday 10:00 - 14:00
Friday 10:00 - 14:00
Saturday 10:00 - 14:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Under 18 disclaimer
This job role involvesoperating mechanical equipment as relevant to the job roleand this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose

#Christmas