Christmas Customer Assistant - Operations - Belfast

Marks and Spencer; Belfast City District; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in Belfast is seeking a Customer Assistant in Operations. This role is physically demanding and fast-paced, focusing on stock, deliveries, and backstage tasks to keep the shop floor full and ready for customers.

You’ll work flexible hours across a busy week, use digital tools to track deliveries and stock, and collaborate with store teams to keep operations smooth and efficient.

Qualifications

• Flexibility is vital.
• Being digitally confident is essential.
• Being a team player is essential.

Responsibilities

• Stock, deliveries and all backstage work to keep the shop floor full, clean and ready for customers.
• Move products quickly and accurately, ensuring availability and speed across the store.

Job description

All the details

Work Pattern

Sunday 14:00 18:00

Tuesday 17:00 - 21:00

Wednesday 17:00 - 21:00

Friday 17:00 - 21:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.